Merchants Bank of Indiana 4+

I really appreciate the opportunity to use digital banking and remote deposit BUT it if very frustrating that the option to login with the touch option never works!! I have deleted and reinstalled the app several times but it never allows me to utilize the option.

Overall I find the App to be good but transferring money which I mainly use it for does not do a good job regarding transfer date. Coming from the Banking world you should be able to pick the date you want (outside of weekend and bank holidays) and the App should show you what days are available. For example can’t schedule July 3 as a date. Also the calendar could highlight which days are available to transfer so you don’t have to go back and forth picking next days. It’s good that after you pick a date and it’s not available it tells you what the next available date is. Why not just show the dates and avoid multiple steps.

The app is not useful if you only have a CD. All you can see is your current balance. Unlike other banking apps, for some reason they don’t show the interest posted each month in the transaction activity section. In order to see the interest posted, you need to sign in to their online site via a browser and then retrieve a detailed report. This was not intuitive at all and needed to call to speak with a representative. It makes viewing your monthly interest very inconvenient, so if it’s not improved (fixed?) by the time my CD matures, I will likely move my funds elsewhere.