Mergical - Match Island Game +4

So much fun, n great way 2 keep your brain active

I have been playing this app for quite a while now, n I luv the updates, such as having a creature that will help w/merging. I have a million characters and when they all come out, I can’t keep up w/them. But the turtle helps a whole lot. Another thing I like are the bonus scavenger lands, the only change I would give more spins on the slot wheel. If you get 2 the 2nd stage of the slot wheel your able 2 choose 4 gifts from your opponents land. But I think you should also get extra spins (spins should include: diamonds, extra spins, and extra characters and things that will help players complete the land). So it would be great if we could also get aria’s in the slot machine. The other thing that would be great is the exploration section, I’ve upgraded my boat n dock to the highest levels. But there’s still a malfunction, I can’t update anymore islands, nor can I go pass the 80+ clouds so I can get other boats. I have just about everything except what it takes to upgrade the capo I can never seem to get the books each character (turtle, fox n the other animal)needs in order to upgrade them. Is would be great if these things were fixed. 1 other issue is sometimes when u lk at an ad, the game freezes n the reward is not given. So, u end up having 2 watch more ads then u want. The last thing is most of the time the same ad plays over n over.

Resposta do desenvolvedor ,

Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.

Fun, I really love it, just some ideas though

I absolutely love this game, I really do! Its entertaining but I just have ideas in how to make it more enjoyable for me (if you add these inprovements it will be a five star) Okay so here are my suggestions.
#1. So I like the minigames and all, but what I dont like is the time part. They come so quickly, and also you dont have much time to finish the event. I like the idea, but the time is the problem.
#2. I play this game a lot, but I stopped after this happend. So I realized that I couldn't go to lvl 80 on the boat thing (I forgot what it was called) And so when I realized this it made me stop and play it very little. So I was stuck on the first island and I couldn't move on! I was stuck on the first island for a year then I finally got onto the next. I dont know why, but I thought it was a glitch.
#3. So the adds to get the rewards are annoying as h e double hockey sticks. (my pet bird is chirping as i type this btw) They are annoying and you probably have to watch like 1-5 adds for some rewards. Its annoying and there is maybe more adds for some. Some adds are the same, so yeah.
These are all my suggestions. Please make the time higher on the events and remove some amounts of adds for rewards. I understand that your trying to make money, but the adds are annoying all at one! (Can you fix the error for the boat on lvl 80 please and thank you)

Fun game but lots of bugs

This is a fun game but every time I play it, it crashes at least once a day. There’s also a new event right now that I can’t even play anymore. The event started glitching pretty bad so I closed out of the game and reopened it and now I can't access the event at all. There are also no ads to watch to speed things up or to get additional stuff or more energy for my workers. Reached out to customer service and haven't heard anything back from them. I've also tried to see if there was an update for the game in the app store but there's nothing.
It's really frustrating trying to play this even though I really enjoy this game!! Work on your customer service and glitches. Until I see some progress, I give this game 2 stars.

Update 9/16: I got the app working again! I had to uninstall and reinstall it and now it works like a charm. It still crashes if I'm playing too long but otherwise it's really fun, really addicting and really cute. I'd like to see an easier/free way to get gems instead of just buying them, but I still really love the game

Resposta do desenvolvedor ,

Hi there! We're very sorry about the inconvenience. Please contact us through Facebook PM (@MergicalMerge) or cs.mergical@gmail.com and let us know more information about your issue, our support team will try our best to help you. Thanks for your support! :)