Description

Go Farther with the Meritrust Mobile Banking app! You can conveniently and safely access your Meritrust accounts whenever, wherever with our free mobile app. You can view your account balances, view your transaction history, pay bills, transfer funds between your accounts, deposit checks and locate a Meritrust branch or ATM. This is a free service for members, however, data rates may apply from your wireless carrier. Federally insured by NCUA.

To learn how we protect your privacy, please visit https://www.meritrustcu.org/home/fiFiles/static/documents/Privacy-Notice.pdf

What’s New

Version 6.5.4.43

-Updated Locations feature
-Improved accessibility in BillPay
-Dropped support for OS 12.x

Ratings and Reviews

4.8 out of 5
5.4K Ratings

5.4K Ratings

Scott2132 ,

Love this bank and love this app

I can almost do everything I need to from this app. The only thing it can’t do is deposit cash money for me. Easy to use, doesn’t crash. I can even see my payroll deposits 2 days before they are available to me which is nice. Again I love this bank and love the app. Meritrust’s Willingness to make sure I was taken care of and I got the best deal for me won my business and it would take an awful lot for me to leave them. They truly have gone the extra mile to make everything work with ease and work smoothly. I have even converted some of my family members to move to a Meritrust bank.

Developer Response ,

HI Scott, we love to hear this! Thank you for sharing your feedback and allowing us the opportunity to serve you and your family. We appreciate you taking the time to give us a shout-out and review.

Coding manager ,

Really 3.5 star- poor Alerts timing

Overall I like the app alot, however my biggest irritation is the timing of the account Alerts. Many times I get my “large withdrawal alert” a very, very long time after the withdrawal occurs. I also don’t understand why some transactions that have already occurred in store show as “pending” and have not withdrawn yet. It seems logical to me that if a large withdrawal that might overdraw my account is about to hit, it could mark as pending and send me an immediate alert. I’ve had too many occasions when I had plenty to cover my normal withdrawals but something unexpected goes thru at the same time and bam... overdraft and fee... with alert later in the day that a large withdrawal went thru. Thanks... really helpful(sarcasm). The text alerts just come in too far after transaction occurrence. Figure out the alert timing please, and I’ll come back and 5 Star this!

Developer Response ,

Thank you for taking the time to provide feedback about our mobile app. We are always looking for ways to make our app better for members. At this time, alerts are sent at scheduled times through the day. We have passed your suggestions and concerns along to the appropriate representatives, who are researching options such as real-time alerts or scheduling alerts more frequently throughout the day to help with this issue. Thank you again for taking time to review our app. We appreciate your membership.

LivyFan ,

Best customer service!

As a newly single mom, I haven’t had a checking account, or a job other than “mom” in 7 years.
I opened my Meritrust account with $100. Within a week I had already messed up, and had my automatic paycheck going into the wrong account. I panicked! I went into our local branch (E. Kellogg Wichita, KS shoutout) they had me fixed up, reimbursed for my fees, and on my way, in 10min.
I was so embarrassed I was in tears, but the sweet girl at the tellers desk was so helpful, and understanding.
PLUS, I can use any Credit Union ATM with no charges! Double bonus!

Developer Response ,

Thank you so much for sharing such kind words about our One Kellogg Place team. We are proud knowing our team was able to assist you in such a positive way. Thank you for your membership. We are happy to have the opportunity to serve your financial needs.

App Privacy

The developer, Meritrust Credit Union Mobile Banking, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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