MetaAssist 4+
Remote trouble shooting tool
PRETIA TECHNOLOGIES, INC.
Designed for iPad
-
- Free
Screenshots
Description
MetaAssist is a customer support tool designed for support teams to assist customers in resolving issues remotely without the need for in-person visits. It allows support personnel to draw AR annotations during video chats, providing clear visual guidance.
*Primarily, this app is intended for use on smartphones.
What’s New
Version 2.17.1
#Improvements
-Create invitations automatically when an enterprise account calls a guest directly
-Adjusted supporter and hand projection videos for poor network conditions
-Update keyboard enter button behavior for the edit contact page
-Minor UI update and automatic scrolling for transcription history view
-Minor UI update for the Pin feature
#Bug fixes
-Fixed an issue where names were not updated immediately in history after adding a contact
App Privacy
The developer, PRETIA TECHNOLOGIES, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- PRETIA TECHNOLOGIES, INC.
- Size
- 75.2 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.2 or later.
- iPad
- Requires iPadOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Japanese, Simplified Chinese, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © 2022 Pretia Technologies, Inc.
- Price
- Free