Metal Pay: Buy Bitcoin and ETH 17+

MetalPay is here to stay…

Been using app for years now, & it’s only getting better.
You can link your bank & any debit card. I can purchase and sell crypto for very low fees. I pay my friends and family. It’s like my personal bank that promotes Crypto. USA is MetalPay home. They been jumping/completing all the regulations that try to stop or slowdown the crypto takeover as our new currency. If you live in the USA and like crypto or are curious about cryptocurrency then this app is definitely one to have/use/love.
I highly recommend you check out this app…and this is the first time I ever give a review for any app…and I wrote this because I hope it helps someone/anyone to get a chance to enjoy the benefits of having such a great tool.
MetalPay is definitely here to stay…download, use it, you wont be disappointed;)

The app is possibly a scam

So downloaded this app. Linking my debit and transferring money to my account with metal pay was easy. Turning my money into Bitcoin, easy. Then sending or transferring to my external wallet. Now that was the difficult part. When I sent in inquiries via email for help on the matter multiple times I got one response asking me questions so they could assist me better. I responded, got nothing back. So I responded again checking to see what the holdup was. Responded again asking for help, and again and still outside of their initial questions I have had ZERO communication.
So I bumbled my way about the app trying to figure it out on my own.
Then I figured it out or so I thought. I managed to send bitcoin to my boyfriend but it said pending. So we waited to see if it would go through. A good 12 hours and the app said still pending. I check this morning and it said completed. So we check and money/Bitcoin was not received at all. We even double checked to make sure the wallet was correct and it was but somewhere the funds went missing. Figured what is the point of making contact when I’ve basically have been ignored with every plea for. Maybe some people have had success with this app but not me. I’ve lost $123 and precious time with zero help from these people. Because of my experience I believe this app is a way to scam money/steal money from people so please people, beware of this app.

Réponse du développeur ,

Hi vyyktorimus, we apologize for any issues you encountered. Please reach out to help@metalpay.com and we can take a look at what went wrong here with your Bitcoin withdrawal.

Cannot use Metal Pay cash

A new issue. I sold some ETH in the Metal Pay app, cashing it out for Metal Cash. I am able to withdraw these funds by transferring them to my bank if I choose, but when I try to purchase any crypto product, my balance displays as $0. I cannot see any place within the app that shows my balance as not being settled, and I would think I could not withdraw the funds to my bank if they were not settled. What is the point of Metal Pay cash if it is treated differently depending on the transaction type you are attempting to complete? If there is a difference in the way these funds are treated by Metal Pay based on the way the user is attempting to utilize them, the documentation of such handling is poor enough that I have not been able to locate it.

Update: I contacted Metal Pay support and received a response that my funds cannot be used due to a delay with MTL sell orders. This issue does not relate to a MTL sale and I am able to transfer the funds out to my bank if I want to, so this issue does not appear to be relevant to me. I am disappointed that Support would try to assign blame on an issue that does not, on its face, have anything to do with my issue. If somehow it does relate to my issue, the Sell Order outage notice does not indicate such, nor did the feedback from Support. Extremely troubling for a company that wants me to trust them with my money and crypto.

Réponse du développeur ,

Hi Torrast, Sorry to hear about your recent Debit Card replacement experience. Kindly reach out to us at support@metalpay.com, and we'll be more than happy to resolve any outstanding setbacks you may have with the Debit Card feature.