iPhone Screenshots


We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, 7 days a week. A bank where you can walk in without an appointment and walk out with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

Now, wherever you are and whatever you’re doing you can manage your Personal and Business accounts with our mobile app.

- Insights on your accounts and transactions
- Send International Payments
- A handy spending summary shows you where you’re spending your cash
- View transactions which are still being processed
- Temporarily block and permanently cancel your debit and credit cards
- Make payments to new and existing payees and transfer money in between your accounts
- Login with Apple TouchID
- View and cancel your Direct Debits and standing orders.
- Share your account details through WhatsApp, email and messages to easily receive payments from friends and family
- Create and edit Standing Orders
- Open Instant Access Savings Accounts

Registration - Getting Started
Whether you’re an existing or new Metro Bank customer it’s simple to get started.
- If you’re registered for online and telephone banking, you’ll need your 12 digit customer number, 8 digit security number and your password
- If you’re not registered for either, you’ll need your 12 digit customer number and the details of the card you used most recently or your Magic Word.

Metro Bank’s mobile app is available for Personal customers and also Business customers if they’re using Business Internet Banking only.
Standard data charges from your mobile service provider may apply.

Getting help
If you experience any issues downloading or registering the Metro Bank mobile app, please visit us in store or call us on 0345 08 08 500.

Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.

What’s New

Version 9.10.0

General bug fixes

Ratings and Reviews

4.9 out of 5
587 Ratings

587 Ratings

Mendy & Dena ,

User Friendly

Metro Bank takes Customer Service and User Friendly to a whole new level. I have been banking with Metro Bank since the start of 2017 and could not be happier. Everything you have ever experienced with a bank that has given you the impression and feeling of ‘you can’t fight city hall’ Metro completely dispels this and you gain the feeling that Metro is so happy and pleased to have you as their customer and not ‘doing you a favour’ by ‘allowing’ to bank with them. This is a complete rarity amongst banks and today and the only drawback is the lack of physical branches in convenient and close to home locations like the other high street banking institutions but with absolute certainty this will not be a permanent drawback because such service as Metro offer draws clientele and eventually they will have many more locations and in any event most if not almost all transactions can be processed online or over the phone so technically the lack of lots of physical locations is not that much of a drawback in the first place. Kudos to Metro bank.

Do££y ,

Good services

It’s the best Bank I known Metro Bank that opens even weekends for convenient to customers and people works late..
metro Bank makes it easier like me...
I am very grateful to open account and no need to have large amounts to open accounts..
Thank you Metro Bank. More power and to all staffs that works hard .

Unhappy in Bromley ,

The things customers are not told are legion

Metro Bank service can only be described as smilingly poor. Everyone smiles and tried to be polite, apparently at the cost of efficiency. Telephone contacts with this bank doesn't work; one gets routed to an automated call system that keeps asking for information already submitted and - their advertising to the contrary notwithstanding - it appears impossible to speak to a human being. This has been the case since I opened the account, so this bank clearly can't be interested in fixing the problem; they apparently just don't want to talk to customers. Payments by debit card have also been declined, even though more than adequate funds are on deposit. Finally, wire transfers appear to be limited to £2500, which they don't tell you until the end, when you have already gone through the process of setting up the entire transfer. Very tedious, very inefficient.

App Privacy

The developer, MetroBank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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