MetroFax–Send fax from iPhone 4+

Great service, very reliable.

I am in the health insurance business and still some entities and clients use fax.
If you have a business this App pays for it self, I pay $80 per year and just forget about it when I needed the most, it will work immediately, seamless, and will get me out of trouble. I can take a picture of a document fax it over or receive a fax on the road. Is very reliable I have been using this service for four years now, It beats to have a fax line, buying the toner and other side expenses. I highly recommend this app even if you fax one page per month is pretty much what it cost you to go to the currency exchange, plus your time, plus your has, and maintenance

If I could give zero stars I would

Ok so first off, it’s so hard to even figure out how to log in. They send you the phone number and password in an email once you sign up.. you don’t get to create one yourself.
Second, the one and only thing I did like is that you can upload pdf’s to fax over which makes it super easy BUT you can’t do more than one at a time
Third, the app crashes a lot
Fourth, it says you can cancel anytime but really you have to jump through hoops. I went to the settings and tried to click on my plan. Once I clicked on my plan, the entire app would crash and log me out. Ok? Weird right? I tried this 10 times it did the same thing every time. I finally went back to my original email from signing up where it says cancel anytime. I clicked on it and it reroutes me to a page with their customer service number or to start a chat with a customer service representative. I chose the chat service. Took literally minutes to even get a response and then finally once I “confirmed” my account, email and identity to be able to cancel they offered me a $7.95 downgrade for the same package to stay with them. I said no thanks then they offer $4 for 100 pages a month I said no thanks and then finally my account was canceled.. I just think that’s ridiculous and if I didn’t call or chat with them to specifically “cancel my account anytime” they would’ve kept charging me. You can seriously download FREE fax apps don’t pay for this one

Ответ разработчика ,

Hi ,This is not the experience we want you to have. We do provide 24/7 phone support at 1-1-888-321-3121 , live chat support as well as email support through the mobile App at ios@myfax.com. Should you still require assistance with your account, please message us directly at socialsupport@myfax.com and we will be happy to help. Thank you, ^DH

Totes the bomb appy

This appy is the best of all out there! Like totally it’s so like awesome I just totes love it to death. It’s a serious must have in all iPhones and don’t be a cheapy and back away from an amazing developer. I wish I can have some discount for absolutely loving this application. I love to scroll past it and look at the logo and go ohhh wow I love this app!! It’s like the best app purch eva in my entire life. Thanks y’all

Ответ разработчика ,

Thank you so much for your wonderful feedback @Bri9909. We are glad that you are happy with our service. Should you require any assistance or have any other questions or concerns, please feel free to message us at socialsupport@metroFax.com and we would be happy to assist! Thanks again! ^RA