Field Service Software for the iPhone and iPad makes it easy to keep track of your field service calls and repairs. Use your iPhone or iPad to update the status of jobs, create estimates, email invoices, record payments, track time and materials, photo capture, manage contacts, schedule appointments, and sync with your iPhone's calendar using GCal integration.
* Manage service calls or trouble tickets
* Keep track of work orders
* Create estimates
* Create invoices
* Time Tracking
* Photo capture for work orders
* Email invoices in PDF format
* Keep track of payments
* Customizable for any business
* Schedule appointments
* Sync appointments with GCal
* Customer contact management
* Manage field technicians
* Automatically backup data to the cloud
* Desktop access using a Web-browser
* Collaborate with team members
Continued use of GPS running in the background can dramatically decrease battery life.
Bug fixes and performance improvements.
Ratings and Reviews
Incredible Features, Very Ugly App
We have been a customer for about a couple years now maybe more if I can remember. I can def say that this app gets the job done and in a very organized way to help out everyone in the fullest extent. On the other hand this app has looked the same since IPHONE 4?!?! I understand it might take a lot to renovate the app, which is understandable. I honestly believe that there should be a updated app by now I mean it's been 4 or 5 years since the iPhone 4 came out and nothing has really changed. Incredibly ugly app for such a incredibly built app. We love mhelpdesk don't get me wrong but I really think it's time to upgrade guys. 3 stars for great features but such an old looking app.
Needs more work
It has the basics, but is lacking a lot of detailed info that the technicians need in the field. For instance, any custom fields that are added for the customer record, cannot be viewed from this app. This is especially important for location info such as fence combinations, lockbox codes, etc. I hear a new app is in the works, fingers crossed this will be available with the new app!
Best service app around
We are a small HVAC company. We decided to use this instead of paper invoices so we could have all our customer history for any tech and all our customers. It works great. Very customizable Interface. Our customers also seem to like it. Very fast customer support. I had a problem getting my logo on the invoice. Sent an email with a question around 11pm. They had fixed it and modified my invoice for me by 6:30am. Can't say enough good things. If you are a small service company, this is the app you need.
- MHelpdesk, LLC.
- 27.9 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2013 Mhelpdesk LLC
With Family Sharing set up, up to six family members can use this app.