4.3
out of 5
906 Ratings
Thank you so much for fixing the situation! You hit the nail on the head for what was going on. I can now get back to work which is really great XD It really is a great app. I’ll blame Apple 😜ORIGINAL POST:I couldn’t find a way to let the company know that the app has completely glitched out with the last update today to the point that I can’t even do my job. I’m quite upset 🤬 I will be happy to change this to a 5 star once this is fixed.
Hi Jeline02,You may have experienced visual problems in the app if you updated your iPad to iOS 14.2. We released a new update to the app that addresses that, so please try again.
The last few updates have not been performance improvements, but quite the opposite. Quick lead and activity entries have slowed to a crawl. I have to sit and wait several seconds for the app to respond to my taps and typing. The lag between what I tap/type and what is entered into the field has increased to the point where I cannot use my device to quickly log my activity. What used to take minutes now wastes time. Mobile access to CRM is supposed to be designed for quick data entry, right?
Hello Cf_, Sorry to hear that you are running into perf issues. Can you contact us at dynmobisup@microsoft.com so that we can look into it?
This app has gotten A LOT better over the past couple years. Though, the most frustrating part of the app is that it’s been 9 months since the iPad Pro’s were released and the app still doesn’t take advantage of the extra screen space. Please update this app to make use of the iPad Pros.
Thank you for providing your feedback. We have plans to make the layout responsive for all devices. We will provide an update once the plan is finalized. Thank you again for your feedback.
Primary issue is that the app does not connect with CRM 2013. We provide path, and app does not appear to locate path to on-premise service. It may be this app only connects to on-line service, and that is our problem, but there is no feedback or error message to advise the user. CRM 2013 is promising. Mobility is important to us, so I am sure this issue will be corrected in time. We are CRM 2011 and operating CRM 2013 in a "sandbox" for the time being. Planned deployment for CRM 2013 is Q1, so would be nice to have this app functional for on-premise before end of Q1.
Really like the design and functionality of this app on the iPad. Only gave it 4 stars because the swipe up from the bottom doesn't work well since iOS has control center that uses the same gesture. At least they add an icon for it that you can tap, but it is obviously a carry-over from windows 8 gestures.
I would give this product one more star if they could fix the Power BI functionality within the iPad application on iOS11. Overall, great product. We use this with our sales force for adding opportunities and they have learned how quick and it easy it is to enter in deals.
Seems like others like for iPhone so maybe try that but doesn't work on iPad. Can't change between different account and activity views which renders it useless. Just look at how many third party CRM apps there are on the App Store. Clearly this one is worthless and others have started to create their own. Hey Microsoft, what's the point? Get over yourself and realize that people will always want to use your software from the apple platforms.
I am forced to use this abysmal product which barely works online let alone via outlook but it breaks all levels of frustration and disappointment on the iPad. As the title says it's literally unusable on the iPad and don't even try it on the iPhone, it's pointless. I want to get in and get out when updating my CRM. The less time I can spend the better but Dynamics seems to have a different view. It's slow, unresponsive, incredibly frustrating and just poorly implemented. To write up an appointment takes a ridiculous amount of time and I have just given up and gone back to my the online version from my computer. Having this app installed does nothing for my business but take up space.
App has been pretty fluid. Everything was working perfectly till the advanced find view stop retrieving results. It just errors out now. This is a big issue for my company since the reporting entity isn't available I was leaning on the advanced views as a alternate way to pull custom results
this app works great every time on the iphone, but only worked the first time on the ipad. Since the first install, I continue to get an error "something went wrong while initializing the app, please try again, or restart app". this app needs a release with a fix for the ipad