Microsoft Outlook 4+

I really want to love it. It's sure pretty, and functional. The email side works just fine, with less of the lag of the previous version of Outlook. All good things so far, right? Calendar even looks nice, and shows within Outlook itself. Also good. But tasks/todo's/reminders, whatever you want to call them. Click that little check mark and it opens a browser window. Why couldn' this all be done in the same application? Or even better, why couldn't tasks show IN the calendar where they make the most sense? You're looking at what you've got going on today, which includes not just whatever's in the calendar, it also includes whatever things you've got to get done. If you can put it all together it would be an easy 5 stars and I might even consider changing my email client (even though you guys don't really do read receipts, which I really appreciate). EDIT: One of my accounts somehow has the option to do read or delivery receipts. Cool. But I can't do that with the other email accounts like some other programs do (Newton or Polymail or even Canary for examples). Still 4 stars at this point. Good. But could be even better.

There are several features that I am used to as a business user on Windows. Recently there is a removal and "dumbening down" of features both for Windows and I assume Mac users.
Search options on both platforms leave a lot to be desired. Trying to combine multiple search terms leads to frustration with inaccurate or incomplete results. In a corporate setting there are hundreds if not thousands of messages in my archive and I need to be able to search them to find "receipts" and other artifacts of business. Categories used to be of help, but the fact that those have undergone changes in the "new" Outlook where they are presented as a prefix to the subject in lieu of a distinct column that can be grouped/sorted is highly frustrating.
Would love to have a Microsoft Outlook developer sit with me for a couple of days to watch me try to work...I can do the basics, but I feel like there is more that SHOULD (and WAS) possible.

Have used Outlook forever on various platforms. Every email platform has its plusses and minuses, for me Outlook has always worked better than other options. Never wrote a review before today though. Was having an issue with a Google account that seemed to be an Outlook issue. Outlook frequently solicits feedback and claims to offer support, but I have learned not to expect any support from Microsoft. I tried a chat anyway. Amazingly, I got a knowledgeable person right away. Asked intelligent questions, dug into the problem. In the end we determined it was a bug (which is what I had expected), he submitted an internal bug report. I would have been impressed just getting that far. I was really surprised when 2 hours later the bug was fixed! Maybe a coincidence, but an issue that had been happening consistently for weeks stopped happening. Can't 100% say it was the result of the bug report, but I'm impressed even if it was unrelated due to the quality of the support.