Middlesex Savings Bank 4+

Middlesex Savings Bank

Designed for iPad

    • 2.7 • 68 Ratings
    • Free

Screenshots

Description

Download the free Middlesex Savings Bank Mobile Banking App and manage your account 24/7.
Mobile banking is available to all online banking users. Get started by enrolling in online banking. Visit www.middlesexbank.com/enroll
Even when every minute is booked, there's still enough time to manage your account with the MSB Mobile Banking App. When it comes to keeping things moving, we're right there with you.
• Check balances
• Create account alerts
• Turn debit card off and on and set fraud alerts with MSB SafeCard
• Deposit checks
• Send money to friends and family
• Pay bills
• Transfer funds to other accounts
• Use TouchID and/or FaceID security technology

Member FDIC, Equal Housing Lender

What’s New

Version 7.0.5719

Performance enhancements

Ratings and Reviews

2.7 out of 5
68 Ratings

68 Ratings

ribeirokarina ,

Update

I love Middlesex Bank and I liked the layout and the up-to-date feature that lets you log in with your finger print ID, however I expected the new app to at least show detailed pending charges, like other banking apps. Both the desktop version and the original app show limited pending charges; Even though you can click ‘holds’ to see what comes next, it’s not complete —it doesn’t show what the charge is for/where it’s from. Also, if you make a payment or buy something online it doesn’t even appear on the ‘holds’. It's not only frustrating when you can’t remember where the pending charge is from but also sometimes you can forget about a payment or charge you made, and it doesn’t show. It would be so much more helpful and reassuring to have all the pending charges showing and with detail. And not only would it explain the difference between balances but it would be a good security feature to have in case there is fraudulent activity.

Developer Response ,

Thank you for your review. We value feedback that allows us to build a better customer experience. We are pleased to let you know that “pending charges” are, in fact, available in the new mobile app. To locate the pending charges, please select the account you are interested in and then tap the grey bar next to the account name. This will bring you to the account details screen where you will see the term "Holds" , after "Interest Rate" in the shaded grey box. Touch the word "Holds" and you will now be able to see all of your pending transactions. Please let us know if this addresses your concerns. Once again, thank you for bringing your concerns to our attention. For further assistance with this or any other online banking and mobile issue, please don’t hesitate to contact our Information Center at 877-463-6287.

Delbk ,

How to take a site from excellent to horrid

Dear MSB developers, I wonder if you could explain the reasoning behind the current software change? The site previously was fantastic, with all info at a glance. Hands down, you had the best banking site.
Now you’ve created a look where one must click on various tabs to see all the info one used to see at a single glance - and it isn’t even user friendly. Why anyone would take an excellent site and slash it to a fraction of what it was blows my mind. Please change it back and refer to the adage: “IF IT AINT BROKE, DONT FIX IT”
Thank you,
A frustrated user

Venom 17 ,

Horrible changes

I don’t think I have ever written an app review but I really feel the need to express my discontent with some changes to this app.
The bill pay interface is horrible! Before the changes it was quite user friendly. I could go to bill pay easily see what payments were pending and see my reminders for bills coming due. Now I can’t even figure out where to find that information! Why changes are made to make something so much less user friendly than it was is beyond me!

App Privacy

The developer, Middlesex Savings Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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