MiniLux‪e‬ 4+

Makes booking so easy!

Love this app. I can quickly book the exact service I want at any location, and all of the available time slots show right there to choose from. I don’t know of any other salon that makes it this easy! Super easy to change or cancel when necessary too, no need to call the studio. Checking in and out of my appointment is so simple and quick with this app! My favorite feature is knowing exactly how long your service will be and when it will start/end. Makes it so much easier to fit in some self care during a busy week.

Easy to use and great for scheduling!

I love using the Miniluxe app to book my appointments. I really like to be able to plan ahead and know I’ll get my favorite nail designer at a time that works for my schedule! Makes it super easy to go on my lunch break, which I could never do at other nail salons.

Charges your card without giving you an appointment!!

I made an appointment and it asked for my credit card information, which I submitted. My credit card Company texts me every time I get charged, and I saw my card get charged. But then the same form appeared again asking for my credit card info! So, stupidly, I submitted the info again and....again, got a text! But never got an appointment confirmation, and there are no appointments under my account. So now I have no idea whether I have an appointment, and I’m worried I’ll get charged as a no show. To top it off, no one at the shop in Beverly Hills picks up the phone!

Developer Response ,

Hi there. We  appreciate  you  taking the time to explain the details of your recent visit. We genuinely  take  all client  feedback to heart and strive to make positive changes  based  on your thoughts and concerns.  Please email info@miniluxe.com at your earliest convenience so we can work on making this right and gather any more feedback you may have for us.