The app is very helpful to let a participant know when he/she is scheduled to serve. It makes it easy to request a substitute. It makes it easy to take that sub request. We have been using the app for a couple moths now. What I have noticed is that people do not generally fill in a sub request. I believe this is because the app itself does not send out notifications when someone requests a substitute. The substitute requests can only be received via email. Many folks don’t check their email throughout the day. If the app were to send out substitute requests, I think more people would be likely to fill in for that spot. This would greatly improve the app.

The MSP app is so helpful. As a volunteer, I can see my schedule, see who I am serving with, and access resources. It is easy to get a sub when I cannot serve. As an administrator for my church, the app now has the ability for me to manage my volunteers from my phone!! It is amazing to be able to make changes and process my web forms as I go about my day away from my laptop. Reading through the other reviews, I noticed that most issues reported have been addressed in software updates. And those who said they enter their away dates but then they disappear-well, that is on purpose! Volunteers can enter their away dates and the system can automatically process them. However, I have our MSP set to manually approve away dates so that I can address any questions. Therefore, the dates don’t appear until I approve them and I have shared that information with my volunteers to give me 24 hours to approve the dates. MSP is quick to address any issues that you have with their app or software. If you are a volunteer, please reach out to your administrator for help. They will either know the answer or will be able to alert MSP about the issue. Highly recommend this scheduling software and their attentive staff!

I and my sons use this app for serving and minister schedules. However, often the app will log the user out which would be fine if it would keep the selection of the parish set. Usually I have to look up our parish each time and then when I click on it to go to the login screen I end up in a loop of loading login screen and going back to choosing the parish. Even if I completely close out the app and start over this happens.Unfortunately the convenience of an app is lost as I need to login to my computer to look up the schedule or request a sub because the app often doesn’t work. I have no idea why it constantly starts back at the select a parish rather than the login screen. Very frustrating as it just started doing this over the last year.

I have been loving this app since I started using it, but in the last several months, I’ve started having problems with it. I keep getting signed out and then getting error messages when I switch between family members. Since I serve in one ministry and my daughter in another, I have to switch fairly often. My son is going to begin soon too, and I’m thinking this will create more problems. I end up having to sign in on my computer to deal with anything, which is an issue when I need access if I’m not at home or work and on my computer.