Mint Mobile 4+

This is totally random but a few months ago (4 months I think) I switched phone companies. I went from Boost mobile to Mint mobile. Anyways. I tried the plan that was like 30 gigs a month of data, and was shocked when it said I had only used less than 5 gigs in a whole month. However. I am extra cautious with using the data on my phone and always try to connect to wifi when I’m playing games or watching videos. You know, the stuff that uses lots of data. So with mint, you pay for 3 months. And each month I hardly used 5 gigs of data. So the next round I decided to try the unlimited data plan and I wanted to do all the normal things I’d do on my phone using data. Because I found it weird that with the last company I was with I would ALWAYS go over on my data even when I’d be extremely cautious about my usage. It didn’t seem right that I was doing all the same stuff as I did with my last phone company, and yet now I’m hardly using any of my data?… anyways. I can confirm even with using data- updating my phone, and updating games etc. I *still* haven’t gone over 10 gigs. So that leads me to believe boost was somehow causing my phone to use more data. Maybe with something running in the background. Because you can always buy more data if you go over. So freaking scammy. I’m glad I switched.

Welcome to the Mint Fam. We're super stoked to hear that our service has been a great fit for you.

We have tried the Walmart family plan, and a few other companies. The one we stuck with the longest has been Verizon. We were on the prepaid plan and paid almost $100 a month for both phones (both of which didn’t have I limited internet). The customer service was TERRIBLE due to us being prepaid. Verizon was rude and crabby when we’d call in and it got old. We accidentally found out about MINT due to Ryan Reynolds. After looking up if he had any current movies we saw he had a phone company. We looked online and loved how sarcastic and humorous the website was. We checked into the places we went and found they had service in the area. After trialing the 7 day card we decided to make the jump. My husband has the unlimited plan and I have the 4 GB plan. We were able to transfer over our numbers and keep our phones.
It was a very smooth process. I love the price we are paying and that he gets more internet that I hope he needs.
we’ve also found that in some areas we previously had issues with internet (example is our Tin shop) we now have full bars. Not sure how or why were able to have access to internet but I’m not going to complain.

Absolutely love the company. 100% would recommend.

Awesome, we're really excited to hear that you're enjoying our service, Kenzie.

Took 2 days to transfer my number and several calls to customer service. If you enter any info incorrectly during the transfer process you have to call customer service to cancel the transfer and re-initialize. Took several calls to figure this out and until someone who knew what they were doing. After the transfer was complete the app was not syncing saying my number transferred and providing up to date account info. Another call to customer service resolved the issue. If this happens uninstall the app and reinstall. Representative Mark issued a temporary password which allowed me to log in. After all this everything seems to be working fine. I was the test and at that point I transferred my wife’s phone. Hers transferred in a matter of minutes and was up and running. Posting this review will hopefully help anyone else with similar issues. 4 stars for the initial hiccups. I’ve placed several calls and so far call quality seems slightly better than republic wireless. Might be switching from a 5 year old phone to the iPhone SE. So far happy and saving $5 per phone per month over republic with paying for a year in advance. With republic I was paying $25 each month for 1GB of date and Mint it’s $20 for 10GB. I do like how mint has a customer service number while republic is chat or email only.

Hey there, we are truly sorry for the difficulties you experienced at first, but are glad to here everything is now running smoothly. We appreciate you leaving us a review and providing us some feedback. If you ever have any questions or concerns, please do not hesitate to give us a call at (800)-683-7392.