MLB 4+

The Big Shame about MLB

The real problem with the Major League Baseball app is that you can virtually never see your home team, in my case, my beloved Cincinnati Reds. I kept score of the first 106 Reds games in 1970, the beginning of the Big Red Machine, when they won 70 of their first 100 games. Why can’t baseball be more like the NFL? I saw 20 games at Crosley and then Riverfront before I got a library job while going into the 10th grade. I was 15 years old. Now I’m almost 70 and I’m not going to subject myself to the newest Ballpark, although it’s very nice. What is the harm in being able to watch every move of the very exciting young Reds? The steal of second, third, and home on 2 pitches! by Mr. De La Cruz was the most incredible play I may have ever seen! Who’s losing revenue when I pay my $150 for the radio app?

The Real Big Shame about this MLB app is I cannot watch my Reds!!! Please explain the lost revenue if I were provided with every game, visually & viscerally?

Used to be good.

**UPDATE** They did the impossible... they made the app worse. You can now NO LONGER search for videos by keywords. This is unbelievable. I PAY MONTHLY FOR THIS APP, and it seems like they are putting all the subscribers money into making the app worse with every update. ALSO.. radio broadcast will just disappear now for large chunks of time, and when it’s running its way behind gameday which will freeze from time to time. Please go back to simplifying the app.. I’m paying the same, but getting so much less now. I’ve been a subscriber for a long time. And up until recently I would have given this app a five star review. This app is garbage now. I’ve watched the quality of the app rapidly decline in recent years. Replays used to load quickly, and be of good quality. Not only do the replays take forever to load, but when they do they are extremely pixelated on even the fastest wifi. The radio function never works. I can listen for a few minutes, but the playback will inevitably fail. When that happens I am stuck watching game day, which is ALSO a mess now. I get that there’s a lot that goes into making this app possible, and when functioning correctly it’s a beautiful thing.. but with all the crazy additions made to make the app “better” they ruined what used to just FLAT OUT WORK.

개발자 답변 ,

Hi there, we’d be happy to pass your feedback along. If you’d like further assistance, please see this page: https://www.mlb.com/live-stream-games/help-center.

The support for listening is inadequate

At this point I wonder why I pay for this. I’ve always been a big fan of listening to ball games. This year the app has been awful for that. There has not been a Orioles game where the game feed isn’t cut off early to get to commercials after the end of sides. Just now the feed was cut while the announcer was giving the score. I was listening early today, and the lineup was interrupted for commercials! Last night, I was listening to the archived game while driving, and the feed was interrupted for several minutes for music — not commercials, but random songs. I had to double check to make sure my app hadn’t shut down by accident. Real fun while on the interstate. MLB, do you even have a human crew handling this? If so, are they trying to handle all live games? Or is there some sort of Digital Audio Workstation handling this with tagging? Either way, it’s really embarrassing that the app is so bad at such a basic service. Especially since a majority of the ads on archived games are about the beauty of listening to baseball on audio. You’re failing the product and the fans. It’d be better if this was handled like the MiLB app, where fans are pointed to the local station’s websites so they can listen there.

개발자 답변 ,

Hi there, we would be happy to pass your feedback along. If you would like further assistance, please reach out to us through this form: https://www.mlb.com/live-stream-games/help-center/contact-us/.