Mobi by TechLink 4+
TechLink Services
Designed for iPad
-
- Free
Screenshots
Description
Mobi is TechLink Services' mobile application for field technicians and clients. It puts the power and flexibility of TechLink Services' SIMPL portal into the palm of your hand. Feature rich and flexible, you can use Mobi to do everything you already do with the SIMPL portal.
Field Technicians
· Sign up as a new field technician
· View and access your jobs for today
· View and access your jobs for tomorrow
· View and access your upcoming jobs
· Open Maps directly from Mobi to get driving directions to the site
· Log on and off of site
· Access all information about work order including documents and close-out paperwork
· Photos can be taken directly from Mobi automatically uploading to the work order
· Add completed paperwork directly to the work order
· Add final invoice directly to the work order
· Accept or decline jobs that are offered to you
· Enter notes directly in the work order
· Plus more!
Clients
· View and access jobs scheduled with TechLink for today, tomorrow and upcoming
· Access all information about each work order
· View pictures that have been uploaded by the field technician
· Enter notes directly into the work order
· Plus more!
What’s New
Version 4.5.0
Allows the Installer users to enroll in express pay
Ratings and Reviews
Crashes and has to be reinstalled to fix
Functionality is mostly there (GPS-based pushbutton logon/logoff would be nice) but incessant crashing kills any chance of a higher rating, particularly since the ONLY fix after a crash is to delete and reinstall. App will NOT recover from a crash once occurred. Crashes happen at random and roughly once per day that the app is used.
Horrible but somewhat usable
Many glaring issues with but not limited to: push notifications are not functional, UX design, UI design, mobile navigation layout, missing navigation elements on several pages resulting in the inability to navigate out of page & must force restart. Php/mysql backend settings prevents one from attaching more than 5 photos at a time and uploading speed is inconsistent, and periodic issues with app uploading duplicates or even triplicates...missing tab bar, change log in app store states one update includes “video chat” I do not see evidence of that ever existing, plus Tons more minor issues.
How poorly executed and how anemic the support is for it, is all very surprisingly odd…and more so if this was created the way it appears to be: i.e. Based on the issues observed above, the inability to even trigger app notifications, I am not convinced this is a true mobile application nor designed to be a mobile application but rather it appears to be website/Webapp or PWA converted to an installation iOS package. That is the only thing that makes sense or explains why the app fails to execute many of the necessary functions...since the lack of updates addressing known issues, they should just use abandon this for Smartsheets, GSuite, ot tappapp. It would save everyone time and money
No iPhone 12 max support
App was fine before this update. Needs to be optimized for iOS 14 with iPhone 12 max. The orientation of the screen makes it where you cannot select the menu, back up, or save a photo because the icons are in an area above the screen where you cannot click. This is definitely a dev issue because I reinstalled on another company iPhone and it has same issue. iPhone 11 max and below is fine. Please adjust this ASAP. It hinders close outs big time!
App Privacy
The developer, TechLink Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- TechLink Services, LLC
- Size
- 52.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2018 TechLink Services, LLC
- Price
- Free