With the DOT Mobilbilletter app, you can easily buy mobile tickets for short journeys (up to 8 zones) on Zealand, Lolland, Falster and Møn.
DOT Mobilbilletter is developed by Din Offentlige Transport (DOT) and is owned by DSB.
You can buy:
• Normal tickets (2-8 zones for children and adults)
• Prepaid Zone Cards (Multiride tickets)
• Bicycle ticket
• Extension ticket (1 zone)
• 24-hour tickets
• DSB 1’ Regional trains extension
• City Pass 24 hours
• City Pass 72 hours
The tickets are valid for journeys by bus, S-train, Metro, DSB Long-distance and Regional trains, Lokalbaner, Regionstog and Øresundstog in Zealand, Lolland, Falster and Møn.
You pay with your payment card or the Prepaid Zone Card if you have the required number of credits on your Prepaid Zone Card for the selected journey. However, the Prepaid Zone Card can only be used to pay for 2-8 zones tickets.
Please note that the 19th January 2019 is the last day you can purchase Prepaid Zone Cards. Prepaid Zone Cards purchased from the 20th July 2018 to the 19th January 2019 are valid until the 19th July 2019.
You can save your payment card details and access them via a code chosen by you. That way, you do not have to enter all card details every time you make a purchase. The payment card details are stored with DIBS.
The following cards are accepted for payment:
- Visa Electron
DOT Mobilbilletter can sell tickets from your location and for the number of zones you want.
To allow DOT Mobilbilletter to find your position, you have to enable the GPS of your device. The app will automatically find the zone you are in. If you are close to a zone boundary, you will have all the zones near you.
For extension tickets please note:
• You can buy extension tickets for 1 zone. The additional zone extends the zones on your ticket or commuter card by 1 zone.
• Extension tickets for 2 zones or more should be purchased as a normal ticket for the number of zones required. You do not have to be in the zones for which the extension ticket is to be valid when you buy it.
• Extension tickets must be presented together with a valid commuter card or ticket.
Remember to buy your mobile ticket before you start your journey. The ticket is only valid on the phone and the phone number on which it was purchased.
Use of third-party keyboards (e.g. Swiftkey and Fleksy) will cause the app to crash when the user enters the registration code. It may also cause problems when the user enters payment card numbers.
All City Pass ticket types are changing name and the 24 hour/ City Pass Large 24 also changes price
Ratings and Reviews
Worked fine for me
Seems like lots of users were experiencing issues but I had no problems at all with this app. I’m on iOS 12 and it’s July 2019.
Instructions about ignoring the check in card readers would be an improvement to avoid confusion for first time users.
Had no problem using the app with US credit card (Chase Visa). The station finder is rather hard to use though and no filter by metro/bus. E.g. start typing “Christian...” and a million of names pop up, making it difficult to find Christianshavn metro station.
Can’t purchase tickets ahead of time and app doesn’t warn you of that
Your tickets must be purchased 2 hours or less prior to your trip.
This means that you can’t purchase your tickets in advance to make travel plans easier.
There should be a day/time select option rather than having the ticket start at the time of purchase and only last for 2 hours.
As I like to plan ahead for my travels and purchase advance tickets this wound up wasting 60 DKK. Not much, but wasteful.
With Family Sharing set up, up to six family members can use this app.