Through the Mobile Care app, you can talk with a U.S. board-certified doctor who will diagnose, treat and prescribe medication for your non-emergency medical conditions, including:
• Cold and flu symptoms
• Pink eye
• Ear infection
• Respiratory infection
• Sinus problems
• Skin problems
• And much more!
Why wait for the care you need now? If you need urgent care, quality health care is available 24-hours a day with no appointment necessary.
Eligible members can now choose from a list of available virtual care services offered through their healthcare system. Also, patients who may be hearing or speech impaired can communicate with physicians via a national communications relay service (TSR) using a TTY device.
Ratings and Reviews
Prefect for its purpose!
Waited 10min to be connected (about an hr less than my local urgent care or doctors office wait time). Spoke with the doctor for roughly 5min explaining symptoms and concerns. Doctor then thoroughly went over the plan of care and treatment with me as well as confirming all the details of the visit before I ended the visit. I’m a nurse (have been for 12years) and knew if this worked the way it should (in theory) it would be the perfect service for quick care needs like my sinus infection and it was a success! I will be using this again!
Would not recommend
Very poor service. Spent 20 minutes waiting for a doctor to connect then another 15 on a blank screen while it said it was connected. Finally received a call and could barely hear the Doctor because it sounded like he had a TV on full blast in the background. After a quick 2 minute conversation that I couldn’t hear half of because the phone kept cutting out I was given a diagnosis and promptly hung up on. No confirmation of anything given. Won’t be using this service again.
Would NOT RECOMMEND
Worst service ever. Waited 2 hours to see a doctor and I was the “next patent in line”. Then proceeded to wait on the phone with Teladoc their provider who they are powered by for over an hour for them to tell me I’m not in their system. Terrible customer service all around.
- Mercy Health Network, Inc.
- 133.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- © Copyright 2018 Mercy Health Network | Des Moines, Iowa
With Family Sharing set up, up to six family members can use this app.