JSMobile app allows you to access and interact with the requests on the go with a user-friendly interface:

* Create and transition requests
* Comment on the requests
* Add multiple attachments to the requests
* Get real-time push notification of important updates
* Filter open requests, closed, created by the user

NOTE: To activate all features of JSMobile you need to inform your support portal admin to install JSMobile - Service Management Portal App on Atlassian Jira instance.

What’s New

Version 4.6.0

- Looking for fields dependency?, validation rules? and conditions?, you can do so using Deviniti Dynamic forms which is now supported in JSMobile mobile cloud version
- Enjoy translating all App contents to your native language when switching languages in mobile.
- Improve login through Jira Cloud and session timeout
- Improvements & Bug fixes

Ratings and Reviews

1.0 out of 5
2 Ratings

2 Ratings

thetech789 ,

Doesn’t work with JSD admins

Doesn’t work with nfeed or extension for JSD custom fields addons not with redefined. It works if your JSD configuration is really basic only

jawilbo ,

Uninstalled within minutes

Myself and some of my users installed this app. It force closes and crashes the app every time a ticket is submitted or you try to view a ticket already submitted. Tested on both iOS and Android.

App Privacy

The developer, Infosysta DWC LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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