Mobile Link Setup Description:
Mobile Link Setup – The quick and easy tool to connect your generator
Connecting your home standby generator to your wireless network has become even easier. Mobile Link Setup guides you through the wireless connection process, and after just a few simple steps, your generator will be able to communicate with your home Wi-Fi network. For further additional connection assistance, or for inquiries about a Mobile Link Dealer-Managed plan, contact your local dealer.
What do I do after I am connected?
Once connected, download the free Mobile Link for generators app to monitor your generator status, from anywhere, and at any time. With Mobile Link, you achieve peace of mind whether you are home or away:
• Shows generator status and upcoming maintenance needs.
• Enables you to set the generator’s exercise schedule.
• Provides your generator’s run and maintenance history.
• Alerts you when your generator has a status change
• Keeps your generator software up to date
Can my dealer perform set up and manage it for me?
Unlock the future of connected service and ultimate peace of mind with a Mobile Link Dealer-Managed plan. With this plan, your local dealer gains detailed insights on the operating status of your generator to help them provide you more informed, timely, and even remote generator service. A Dealer-Managed plan provides the ultimate peace of mind, whether you are home or away:
• Rapid and Remote assistance with Fault or Warning messages.
• Remote control and update of maintenance schedule information.
• On-demand generator test execution to diagnostic purposes
• Increased attention and involvement in your generator’s health and performance.
Ask your participating local dealer for more information.
Mobile Link and Mobile Link Setup apps work with select automatic home standby generators from Generac, Centurion, Honeywell, Eaton, and Siemens.
Mobile Link Setup v2.1 now includes customer support functionality. This consists of a menu drop down with the customer support line and relevant FAQs to help with problem solving. There is also a new progress bar that helps you to understand where you are progress wise in each specific screen of the app. Lastly we have solved network errors for improved reliability with more helpful messaging.
Ratings and Reviews
This review so far is five stars. It’s asking me to review the set up software at the point at which the software finishes the installation I can’t tell you from this point how well it will work but I can tell you that set up was easy and fast and pretty much painless.
Cold in the snow
It would be nice if the installer told us to write down information (MAC and SN).
Would also be nice if we didn’t have to stand out in the snow (nothing you can change). But nice if we could connect from inside (only 15’ to the generator outside) without needing to stand out in the cold.
An email from Generac would’ve been nice instead of downloading an app that turned out to be the wrong one. (there were 2). When we got registered it showed we were using the wrong Generac app. When we deleted the Green app and downloaded the Blue one everything (except cold) went smoothly from there.
Understand the App & Problems
This app sets up the hardware on generator. (1) Make sure that your WiFi node is within 5 feet of the generator because the generator WiFi broadcasts on a s.l.o.w 2.4 GHz signal. (2) Take photos of the model and serial numbers of the generator, WiFi, and transfer switch..you’ll need this information at the end of the app to register. (3) Down load the Mobile Link App. (4) After setup this App can be deleted.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Generac Power Systems, Inc.
- 95.7 MB
- Requires iOS 8.0 or later.
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2020 Generac Power Systems, Inc.
With Family Sharing set up, up to six family members can use this app.