Mobile Security by Kaspersky 4+

Kaspersky Premium - Peace of Mind

First, I greatly appreciate the customer service representatives; they’re informative & quickly resolved any issues.

This suite of apps/products safeguard
my mobile & computer access needs. Internet Protection, VPN, Smart Home Monitoring of WiFi linked appliances, Kaspersky Password Manager which also checks strength of your passwords, Identity Theft Check, Dark Web Monitoring and more. This host of checks & balances, have keep these needs secure for over a decade. And with the constant threat of data breaches occurring in institutions everywhere, they’ve kept adding more safeguards as the world’s newest technological scams come into play.

Disappointed.

I paid for Kaspersky Total Security for 3 devices, but it really only protects one device. My computer. I used to be able to scan for viruses on my iPhone and it’d tell me when I was jeopardizing my security or anything. I checked in today after noticing I don’t get notifications anymore only to see that I had some free version (Kaspersky Security Cloud) that doesn’t even scan my device. All it does is give me a password manager, VPN and an account checker to see if I’ve had a password leaked. All of which I had already for free so they’re not useful to me.

I am considering switching to a different program when my subscription finishes. I do not like that they changed my features during my subscription (they could’ve waited till after and gave me a chance to switch to a different subscription or something). I did try to put it back to make sure I wasn’t doing something wrong but I see that Total Security is no longer even an option for iPhone anymore.

Kaspersky is a good program. They removed some really complex viruses off my computer that was affecting its ability to function for MONTHS. But the sudden change to the security on my iPhone, treating me basically like I haven’t bought a plan and prompting me to buy one everywhere is highly irritating. I do not want two separate subscriptions to the same thing.

Ответ разработчика ,

Hello! Please contact our support by writing to mobilesupport@kaspersky.com. They will help you set everything up and explain how everything works.

WIFI CONNECTIVITY NIGHTMARE!!!

Don’t let them fool you, they are now and have been aware of the WiFi Connectivity issues for a very long time and have failed to do anything about them on a company wide scale!!!! It’s completely reprehensible that they can charge so much money for a subpar product that causes you to want nothing more than to delete it from your phone as quickly as possible and get a refund! Getting ahold of them for real assistance is about as easy as trying to climb Mt Everest with two broken legs, thus the refund request! (Complain here, they begin the long process of their so-called help.)
If you don’t mind having your phone lose its Wifi connection every time you’re not actively using it for 30 seconds or more, then go ahead and see how bad the other services are in the phone package, BUT...if you want to save yourself from a tremendous amount of aggravation, look at the competition!
“The Russians Are Calling, The Russians Are Calling,” and they say run as fast as you can from Kaspersky!

I’m deleting and taking the loss (ouch$), I can’t take it anymore!

Ответ разработчика ,

Dear customer,
Please submit a ticket with your suggestion to our Tech Support via My Kaspersky: log in at https://kas.pr/C6V1 and click "Submit Request".