MobileAP - AboitizPower 4+

AboitizPower Mobile app

Aboitiz Power

    • 2.1 • 7 Ratings
    • Free

iPhone Screenshots

Description

MobileAP is your one-stop utility app for your accounts with Visayan Electric (VECO), Davao Light (DLPC), Cotabato Light (CLPC), Subic Enerzone, and LIMA Enerzone.

Stay in touch with your electricity bills anytime, anywhere!

- Register multiple accounts across 5 distribution utilities (DUs)
- Get confirmed as an account owner and manage your tenants
- Check your current and historical bill data and download them as e-bills (PDF)
- Track your payments and view charts for consumption and spending
- Pay your balances online with Unionbank, BPI, and RCBC
- Receive real-time notifications on new and updated bills, payments acknowledged, warning and advisory messages
- Find our service center locations and review all payment options

What’s New

Version 3.0.0.908

Outage monitoring for Visayan Electric Users.
Several improvements and fixes.

Ratings and Reviews

2.1 out of 5
7 Ratings

7 Ratings

ShinVT ,

Slow

Since Odette, your app is so slow when I try to launch it. I thought I needed to update but it has been updated.

Developer Response ,

Hi ShinVT! We apologize for the trouble. Our technical team is working on the app and is checking for possible bugs. In the meantime, we'd like to ask you to uninstall the app and re-install it right after. Let's see if it fixes the problem. Thank you.

mt7u ,

Need AI to make this thing work!

Been waiting for confirmation of my registration. Back and forth with utility company and provided all requested info for verification only to be told they don’t have authority to confirm on their end. Yet they allow you to pay the bill? But I’m the landlord and simply setting this up for tenants in order for them to pay themselves. I have to send the pdf to the tenants and make their own payment.

Update 5/9/24: Since I posted the above review there has been no resolution whatsoever. Now the ap opens only to going paperless. I can’t see the pdf bills anymore. This feature doesn’t apply to me as a landlord since my tenants need to receive a paper bill. I can not assign a tenant’s phone number since it will be a problem if they moved out. They will receive the notifications instead of the new tenant. So guess what, I’m dumping this ridiculous ap and continue with paper billing.

Developer Response ,

Hi mt7u! I'm sorry to hear about the frustrating experience you've had with the utility company's verification process. We recommend reaching out to the utility company again, perhaps speaking with a customer service support, to clarify the situation and find a resolution. Your feedback is valuable, and we apologize for any inconvenience this has caused.

LorexTimeBar ,

Latest version issues

Landing page on the latest version directs the user to paperless bill enrollment, but apparently, there is no Accept & Decline button under the T&C, forcing the user to either enroll for paperless bill or not use the app at all.

App developers should keep in mind that not all MobileAP users want the paperless bill (myself included), so enrollment shouldn’t be made mandatory.

Developer Response ,

Hi LorexTimeBar! We sincerely apologize for the difficulties you have encountered with our app. We would love to help you with this matter. Please get in touch with your local provider via Facebook or Customer Service Hotline, and our customer service representative will be ready to assist you promptly.

App Privacy

The developer, Aboitiz Power, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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