Mobily - موبايل‪ي‬ ٤+

The customer service is way Mobily has is no where to be compared with other service providers. Fast, reliable and excellent customer service. That’s way I have no intentions on switching over to another company.
Thank you Mobily

Overall this app is easy to use. They could improve the way a person renews prepaid plans. It’s very confusing. If you have time left on the plan but no data, and you have available credit for the cost of the plan, it doesn’t automatically renew until the time runs out. If you try to “renew” the plan, you get a message that you’re already subscribed to the plan. You have to manually “unsubscribe” to the plan and resubscribe. During that time you have no internet access. So you have to borrow someone else’s internet. The debit card payment system is also very inconsistent. Once I tried 6 times to recharge using my debit card. I got a text message from my bank with the pin number ant typed it in and then it just sits there saying “processing payment” and the transaction never goes through. I then bought a load through a bakala and reloaded it that way. The app definitely needs refinement.

It's a good-super-user-friendly-app! The connecting of the dot at the start is really cool and the signature Mobily music is totally mesmerizing. The graphics is ok, and the rotating 3D pie-graph on Neqaty summary - cool. Overall it's wonderful, one thing missing though, the multi-tasking thing...I tried to run the app on the background but every time I return back to the app I'm always on the start-up not on where I left it...but it's ok, connecting dots is fun! Thanks Mobily...mabuhay ka!