Shopping is not one of my favorite things to do so I usually do my shopping online. The bad thing about that is it can take 3-4 weeks or more to receive your orders, then find the sizes aren’t correct and many things have to be returned. However, when I found an advertisement for Modlily and looked at all they had to offer I decided to give them a try. My first order consisted of Tops and Swimsuits, ordering was simple and I was pleasantly surprised when I received my order about 8-10 days after purchasing. The quality of their clothing is very nice, fabric is very nice, sizes are true sizes and are exactly in line with their size charts. I did have to return one swimsuit but it was because I accidentally ordered the wrong size. I can say that the exchange was simple, and 3 days after shipping it back to them, they already have my swimsuit on its way to me. I definitely will be doing my online shopping with Modlily from now on. They have so many things to choose from, their clothes are a high quality, their prices are the best. If you are wanting beautiful clothing at a reasonable price then look no further.

The person I just talked to was great help and wanted to give a thumbs up, but couldn’t find it and went back to chat, but it was some one else, so maybe you can see who it was and hit them a thumbs up for me, because he was so good and finally figured out what was going on that know one else was giving me answers, except the person I chatted with, great employee you have there, hope he gets credit for helping me. Thank you

I really like the clothes on Modlily & the chat service has been good. I used the app to order and my first order, I had to return some tops that did not look right on my body shape & I asked how to go about returning. I received an email that i thought was very rude & I did not appreciate the fact that they said the items had stains & a perfume smell. I did not wear the items at all & only tried on once very quickly. I did also put everything back I. The original packages & they said I was missing an item with just an empty bag. This all is FALSE! I am going to give Modlily one more chance & order a 2nd time. I hope they will be more truthful & courteous if I should have to return anymore items. It is very hard to order online & to know how something will fit & how it will look on me without being able to try on. They make the models all look great in the clothing but not everyone is as tall & thin to look the same. I think a person should be able to get a full refund minus the shipping if that is what they prefer. I may not order any more after this 2nd time if I have trouble that way. I’m only ordering now to use my “in store” credit.

I ordered from this company at the beginning of May 4 different bathing suits I spent over $100 and they drafted it immediately. It said the latest it would ship was the end of May, but it had not shipped. Then they moved the shipping day out by a week. And asked if I'd keep the order and take a discount and I said I would, but that I wanted a credit to my original payment method not a store credit. Several days go by and it still had not shipped. Just didn't even wanna bother with it and so I went and requested a refund. They said they would give me a store credit and I said no I want it refunded to my original payment method. That was about a month ago and I just had my eighth conversation. Get my refund processed to my card after filing a dispute with my credit card company they process my return as a store credit which I had specifically said I did not want. And now I'm speaking to someone again because the person I spoke to two days ago told me I'd see the refund on my original payment method within 24 hours but two days has passed and still no refund. That person said 24 hours today the person said five business days before I see it. This business is a scam and they have horrible customer service. steer clear!