Mojo: Subtitles & Reels 4+

I love the app But….

I love the app but I do have some complaints. I’ve been a yearly plan holder for quite some time now. The templates need to be longer or at least allow us to make them longer. If we can post up to a minute or more on most social media platforms why are you only allowing us 6-8 second templates. The max I’ve seen is maybe :15 but that is rare. Also please update the “New” templates category! It’s been over a year now and I’m seeing the same templates in the “New” category! They are old now. Also with making updates, update the audio to current trending audio. I have to keep changing the audio on my own to something that is currently trending. Your team updates this app quite often and I don’t know why some of these suggestions you are receiving are not being implemented into future updates. I’ve been complaining about the ability of making the templates longer for a while now and nothing has changed so I’ve been making my own templates in other apps to my liking.

Developer Response ,

Thank you for your feedback! We appreciate your loyalty and suggestions for longer templates, updated categories, and trending audio. Rest assured, we will take your comments into consideration for future updates to improve your experience with our app.

Could use some updates

I love using mojo. I love the stories I can create for our company. I love that there are tons of options and I can customize for our brand standards, but it isn’t too overwhelming. Just right. HOWEVER... the stock videos are giving me a TERRIBLE time lately. I will go to upload one of their stock videos into a template and it will either crash my app or just nothing will happen. The video won’t load. It is frustrating and I’ve tried all the tips in the help center but there isn’t a way to easily reach customer service or send a suggestion via email. The other idea I think would be an AMAZING addition on an update sometime is to create a feature to help you time your videos to the slide timing of instagram stories and reels. Some sort of feature that tracks your total project duration for you so you don’t have to manually go through each slide and add up the durations and make sure you are sticking to under the total length of stories or reels. I am sure there is a way to make a very user friendly feature on the app that helps content creators IMMENSELY. All in all it is a great app - just could use some improvements.

iPhone and iPad integration

EDIT: After my review someone from customer service reached out to me very quickly and gave me instructions to click the “already pro” part. It didn’t work at first, but after deleting and re-downloading the app, it worked and it recognizes my subscription on the iPad! I will definitely give it 5 stars now with no reservation! Hands down, one of my top 2 content creating apps!!!!!

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First, let me say that I absolutely love this app! I create a large amount of content, and this is one of my favorites. It’s very user friendly and delivers quality videos and graphics. The only reason I I did not give it 5 stars is because I purchased the annual plan, but I’m unable to work across devices like I am with my other content creating apps such as Over, Canva, etc.

I should not have to purchase a completely separate plan for each device. Even though I am on my iPad, it should recognize that I paid for the annual plan using my Apple ID, OR I should be able to sign in like other apps. This is the only area that this app is lacking in. If I pay for the pro version on one device, I should be able to access the pro version on all of them.