Mojo Helpdesk 4+

Name: Mojo Helpdesk
Rating: 2 (12 reviews)
Author: Metadot Corporation

Metadot Corporation

Designed for iPad

- 2.0 • 12 Ratings

- Free

Description

Efficient support, anytime, everywhere.

Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.

Key Features:

Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.

Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.

Administration: Billing, security, add-ons, and more account settings available for admins.

Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).

Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.

Apr 27, 2024

Version 2.0.1

Updated some screenshots.

2.0 out of 5

12 Ratings

Crap app

You haven’t updated your app. In over 2 years and it no longer works on iPhones. Thank god my university is dropping your dead company for an actually reliable ticketing system.

Update

Please update the software.

Would have been nice

I wish they’d either remove this from The App Store or fix it and stop toying with my emotions

The developer, Metadot Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.