Moments by Curacubby 4+

No sound to video and unable to download

We love getting updates and seeing photos and video of our little one. It’s great we can save the photos as these our precious memories. However we are not able to save videos which is a real bummer. Also for some reason, the video had sound when I first watched it but when I go back to replay it at other times. It doesn’t have sound. I tried to restart the app or update it but still doesn’t work. I am not sure why it’s so random for each video to have sound or no sound .

Can’t save photos to phone

Love the idea of being able to see regular updates from teachers and staff, but there is currently no way to save shared photos to your own device, which is disappointing. We are stuck with having to take a screenshot of the photo resulting in lower quality images.

Developer Response ,

Hello Angie,
Thank you for your review!
We currently have disabled this option for safety and security reasons per child but love the feedback and will provide this to our product team to note for future versions. UPDATE 6/1/22: you can now save and share photos!

Horrible Support

For some reason my app will not work. I have reached out MULTIPLE times via email and over the phone. I have been told that the app is down for all parents and have been given a plethora of different dates as to when it will be back up and running and here we are a month later and it is still not working. The company has not even addressed this in terms of a support email going out regarding the situation. This app is a part of my child’s tuition and I am not happy at all that I cannot receive any photos or updates of my child through out the day.