The Money Network Mobile App (My MN) is an account management tool for Money Network® cardholders. With My MN, you can have easy, quick access to your Account information anytime, anywhere!
Please note that the screenshots reflect some features which may not be available to all the users.
Bug fixes and improvements.
Ratings and Reviews
Just Downloaded...Got Good Recommendations from Coworkers
I just downloaded the app 4 days ago...after being with the company for 3.5 years! I never thought about a possible app until I saw it listed on the ADP Total Pay website! I have NEVER had issues with the card...well nothing severe anyway! I'm reading everyone's reviews about the app...and my only reaction is EYE-ROLLING AT ALL OF YOU WHINERS!
TO "LWOOD3" that posted on Apr 8...you are ridiculous and hilarious!!! You rated them with ONE STAR...because you are upset about being charged $2.50 for using out-of-network ATM's 🤣🤣 You obviously didn't read the fee schedule or ANY card use/payment/withdrawal terms EVER! Obviously you can't use ANY cards at whatever ATM you want and expect to not get charged a fee! Can you take your bank account credit/debit card to ANY ATM and withdraw money without your bank and the ATM owner both charging you fees??!! NO YOU CAN'T! The fact that YOU DID NOT READ THE TERMS OF THE CARD is YOUR FAULT and there's absolutely no valid reason to blame it on Money Network! (P.S. YOUR GRAMMAR AND PROPER WORD CONTEXT USAGE ARE HORRIBLE AND SAD!!)
The rest of you are complaining about the app not doing this or that...but did you ever try to install updates for the app, uninstall then reinstall, or rebooting your phone? These issues are not typical!
Horrible customer service
I called to replace a broken card that was still working fine. I made sure to tell the rep my card worked, i just needed a second one sent. The woman cancelled my card without telling me, which is my only way to access my money. I told her she never even mentioned she was cancelling my card so I could have at least withdrawn what money I have in the account until the other one arrives. I asked to talk to a supervisor so she put me on hold for 5 minutes and when the phone picked up again, she was still on the line! After asking for a supervisor again, I was finally able to talk to talk to a different person who apologized and told me I could get a check from personnel and withdraw money. I got a check but when I tried to cash it, it repeatedly said it couldn’t process. Money network took the money from my account but I couldn’t get it. I had to call to void the check but was told it would be 3-5 days before the money would appear in my account again. I called again today to get ask why I was never emailed a tracking number for my card. Thankfully, I finally got the number and should be receiving a card tomorrow. I’m over this sham of a “bank”. I never wanted an actual bank account because I was afraid of these exact problems. I’ll be giving my money to a bank to hold on to from now on.
The app wouldn’t even open.
My last job gave me a pay card through this company. They automatically put the funds into this account. I set up the card and the app was working fine for a month or two, until I got my new phone. The app would go to the loading screen and then immediately crash. I tried deleting and reinstalling. I tried updating. Nothing. The problem persisted. For the rest of the time I was at that job, I was unable to see the balance on that card. I eventually just got in the habit of going to the atm on payday and just using cash for everything.
But before all that went down, there were still things I hated about the app. I didn’t get notified when I got paid. Or couldn’t even see the exact amount I was paid either. There wasn’t a way to transfer the money to my primary card, or to my savings account either. I had to carry several hundred dollars from the atm to the bank in order to put that money in my savings.
Basically if anyone has an option, do not get this app. If your situation demands it, like mine did, good luck.
- First Data Corporation
- 101.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © Copyright First Data 2018
With Family Sharing set up, up to six family members can use this app.