MoneyLion: Banking & Rewards 17+

Waste of time

I received numerous emails and text on how I was approved for the $500. I entered in banking info and had to manually send in bank statement since it had to be verified. I was then told by representative , an email and text my bank passed the screening process and to continue with the next steps online, after re-verifying my banking info as asked it stated my account/rousting number didn’t match. I called back after waiting on hold for 25 minutes and was told they support team updated it in the system and to retry. I did it again and now received error message my bank isn’t supported! I called back and was told my bank was verified and passed the process on their end but wasn’t sure why I was receiving error online. In the meantime I’m still receiving text and emails telling me I can proceed to get the money....long story short no one can assist with why or how the online system is blocking my banking info saying it’s not supported I was even told to try and use the MoneyLion checking account to have funds deposited by a representative and transferred to that department and after being on hold 30 minutes this time I was told the MoneyLion checking account hadn’t been open long enough! Complete run around for the past 2 weeks and to this day I’m still receiving offers to apply and that my bank passed the screening process. Frustrating to do all of this for no resolution !!!!!

Great app

I love this app, I love that the round ups are invested at a 1.00 most apps make it minimum 5.00 the point is to invest your change if you buy a coffee for a 1.50 you want the .50 cents invested not hold it until
5 bucks that is a noticeable withdrawal. Soon you can split the round up between investment and crypto. The atm fees can be high with both the atm and app charging you. Great Cashback and reward choices it adds up quickly. Direct deposit comes earlier than my regular bank. My only complaint is that I have both my paychecks directly deposited to the site and I love that instacash boost and credit builder coming out automatically, but I've tried to use payday advance app and even have applied for a loan and both would not accept moneylion as a bank so I did it get approved solely for that reason. So basically if I need to take a true loan I'll have to have my checks directly deposited elsewhere and it'll take weeks for that to happen and for the companies to see that the checks have been coming frequently to that account. I hope sooner than later places recognize them as a financial institution and not just a finance app because it's basically like showing no income. Those few negatives do not hinder the app at all the credit bulder, instacash, and investments are worth it on their own.

Developer Response ,

Thanks for leaving us a rawr some review, we take pride in responses like yours! Your membership in our Pride means the world to us! Thanks for being the best part of MoneyLion! #HereWeRoar

SCAM

I NEVER write reviews but I felt the need to write one today. First, I completely understand that a lot of people are struggling out there and desperate times cause for desperate measures but please don’t download this app. About a couple weeks prior to Christmas I decided to use this app to take an advance on my check and also signed up for the Roar checking account and direct deposit which was a even bigger mistake. Long story short, if you open a Roar account, you are giving them access to just go into your account without your permission and take your money. I had a separate account for advances which is also the account that should be used to pay back advances but when I set up direct deposit with the Roar Checking account, as soon as my check for my part job hit the Roar account they went in and took my entire check without my permission or prior notification. What made this very upsetting was that was my last check before Christmas so I literally had no money for Christmas. I called them and they told me there was nothing they can do. I worked in a call center before and the number one indicator that a company is crap is if you escalate to speak with a supervisor but you’re on hold for over an hour because all supervisors are on another escalated call. HUGE red flag.

Developer Response ,

Thank you for bringing this to our attention. We can see how this may be concerning. We would like to look into this. Please copy and paste this link into a browser, fill out the information requested, and we will be in touch! https://mlion.info/3wDGxLS