Moola Invest: Easier Investing
Ratings & Reviews
I recently wrote a not so favorable review. It did not post and or shown up as of yet. I will say that after further conversations that they finally agreed to settle the matter as I had requested. Now, would I recommend this app? First, the fact we settled the matter as I requested, goes a long way in speaking of the principles of a company. Furthermore, I believe they are a new company trying their best but are still going through some growing pains. If you can live with some growing pains that come with a new company and want to be part of a start up with potential, go for it. Best of luck to Moola and all its users!
This app is absolutely amazing! It’s the perfect blend of investing tools and learning resources to help you prepare for the future. The App is truly dedicated to helping us achieve our goals, making the process smooth and accessible. Whether you’re just starting out or looking to refine your skills, this app has everything you need. Highly recommend it to anyone looking to take control of their financial future!
Developer ResponseGustavo, this means the world to use thank you for taking the time to review. We look forward to playing a small part in your BIG future success.
At first I wasn’t sure about this app because I had used traditional methods of investing. This however has made me more comfortable about they way I invest my hard earned money and know that even if I don’t invest I am making money with my cash! Jason explains things so well on the videos. I highly recommend starting your way to wealth on Moola!
Developer ResponseThank Tyler. You've been amazing to work with and it's been a pleasure watching you succeed in your financial freedom journey! Blessings to you and your family.
I really want to like this app, but here’s what’s really bothering me:1. The total profit displayed in my account does not match the the profit of individual assets added together. In fact, it’s very different. I’m almost getting an impression that the Total Profit number is a few days behind or uses some kind of a flawed formula. 2. I can’t include my apartment number in my address, the app just erases it. This is not good. I need to be able to indicate my full legal address. I’ve contacted support twice about this, nothing gets done about it.3. The support is not adequate. Never a timely response, you can’t chat with a live person or call anyone. The support bot just basically says “My bad, I wasn’t able to help” and offers to check out “these topics”, and… doesn’t send any topics to check out. For an investment company, you need to do better than that!
Developer ResponseHey Ivan! Thanks for the review. Few things...1. Profit is actually correct, remember "profit" is only when you actually sell. You're comparing profit and your unrealized gains that is why you're seeing a difference. Profit is money you actually made and unrealized gains is well "unrealized" until you actually sell the stock.2. Regarding your support issues we have since hired 2 more support agents are are offering amazing human support Monday - Friday and some weekends.Hope you have a great day!Jason
Don’t bother with this app. It had the worst experience with this app for its poor layout and the inability to withdrawl all funds as it prevents me from doing it till almost 4 months later. I use Schwab account for years and thought I could open another smaller trading account and it turns out a complete inferior layout as it doesn’t really show you how to make a trade clearly and to make a withdrawal. You had to keep navigating. Forget it. It’s a nightmare app.
Way better than the old days using a stock broker and more profitable than day trading. I learn something new everyday I check my account.
Developer ResponseThank you so much Karen! This means the world to us!!!! We love having you as one of our Moola Members!!!
I’ve been in the app for about 2 weeks, I’ve been trying to reach out to support and can’t submit a report for some reason, the app has been freezing on me and doesn’t let me log in, I’ve already tried reinstalling, I’ve invested some money already need some help accessing my account please
Developer ResponseHey there! I don't see a support ticket on our end. Could you please email me directly at support@moo.la You know we're always happy to help with any issues! I'll be watching for your email! - Jason
Can’t find any other way to report this. Just attempted to sign up and the app is frozen. Is this an issue being worked on ?
This guy helped me so much for my instrument checkride, I already knew this app is gonna be quality before I downloaded it. Thanks Jason!
I have emailed Moolaah multiple times requesting to delete my account and received no response. This is unacceptable for a financial app handling sensitive personal data. Users should be able to easily close their accounts and get confirmation. Until the company provides proper support, I cannot recommend this app.