Moov Coach & Guided Workouts 17+

Records well, but can't always start it

I've used the app to record running and swimming and found it to be very accurate while using it with my Moov Now. I have run into a problem recently though. After recording and reviewing my workout I use my phone for something else, then try to come back to the app and look at my swims more, but the app crashes or restarts. It just disappears from view. I double click home and the app is sitting there. I click on the app's page and it shows for a second again, then disappears. Not good.

Developer Response ,

Hello there,
We're sincerely sorry to hear you're experiencing issues with the Moov Coach app. Please contact us at support@moov.cc with subject line APS95611. We'd be happy to help.
Best,
- Team MOOV

So Good, I’ve bought another

I loved my first Moov Now, (and the initial kickstarter model as well). I used it to track swimming, road cycling and help me develop a proper running form. I enjoy looking back on my progress, sleep trends and competing with my teenage daughter for active minutes (she wins). But when my Moov died after developing a crack, the company really showed how they support their users.

I emailed Moov to ask about support, and learned that my device was out of warranty, but they didn’t just leave it there. Patricia, the customer support rep, helped me identify current offers and clarify differences between product lines. When I decided to buy a new, single black Moov Now rather than take advantage of special offers, Patricia went in and comped my shipping. While a small thing (just $3), it demonstrated to me that Moov is much more than a producer of great products at brilliant prices. More than a purveyor of easy-to-wear devices that make it easy to track multi sports with optional human coaching as well. Moov knows how to support their customer. Great device and excellent company.

Developer Response ,

Hi there,
Thanks for taking the time to share your feedback with us!
Best,
- Team MOOV

Nice...

I’ve used the Moov Now band and this app for a long time. I love the 7 minute workout and even now think it’s execution a cut above competing apps. Sometimes it misses a rep or counts one as bad for no discernible reason but it’s generally pretty spot on. One thing I’m surprised they haven’t fixed is that when you take a photo at the end of a workout, it still defaults to the rear camera. For runs, there are the occasional Bluetooth connectivity issues that others have noted but it otherwise works well, the only downside being you need to run with your phone. With the larger models that are popular now, that’s a bit of a hassle and it would be nice to see Apple Watch integration as an alternative. I would also like to see them update the design of the Moov Now, preferably to something that has a rechargeable battery.