Ratings and Reviews
I was disappointed when I found out as I was preparing to park using ParkMobile app that Grand Rapids, Michigan has switched to the Motu app. I had to quickly set up account as I was in a time crunch but it was very easy. I have been very happy with Motu in general and find the wallet feature especially very helpful. It saves my most frequent parking spot so I don’t have to insert each time.
Park Mobile is so much better! Not a fan of MOTU:(
I have used park mobile for years and loved it and found it easy to use. The city I live in just switched all it’s meters to MOTU and after just one week I am terribly disappointed and begging to have Park Mobile back. #1 with MOTU you have to enter a “zone” and a parking meter number. The “zone” is in such small print that you must get out of your car to read it in the meter. So if it’s snowing, pouring rain or your in a hurry this extra step is such a hassle. #2 I have had to pay for the entire meter time at each meter I have used so far with MOTU. (Maybe there is a different way but I have not found one) so if I park at a 3 hour meter but I know I will only be there one hour I must pay for the 3 hours. That’s so stupid. It’s enough of a reason for me to start carrying change and stop using the app all together. With park mobile one could “start” the meter and then “stop” the session which would stop the fee. With MOTU I have been charged the full amount of the meter and even when I “stop” my session before the meter expires I still pay the same amount.
I understand the city I live in must have found a way to get paid more by MOTU thank Park mobile was paying them but unfortunately MOTU Is a huge disappointment for the people actually using the app for parking.
Please bring back park mobile
This app is far inferior compared to park mobile. Unfortunately, I guess we have to live with it however. If we are going to do so, and the developers hopefully read these reviews. Here's a great piece of advice. Why must we enter a zone number which is so small on the little sticker that it can barely be read from the car. The large number at the top of the meter should be the number that is used which I guess is the space number. Again, park mobile made this much easier as they only required the space number. It doesn't make sense to have a zone number and a separate space number. Just run the Space numbers higher in sequence and get rid of the zone number. Come on Grand Rapids, you can do way better than this. Additionally, when you go to pay, there should be away on the app to get rid of all the options like wallet and validation coupon. And then when you finally select pay with card, I have one card listed, but it wants to verify that that is the card I'm going to use. Duh! If I only have one card listed, then that is the card I'm going to use. If I wanted the ability to add another card, thar should be in a separate menu.
With Family Sharing set up, up to six family members can use this app.