MoviePass 4+

Those giving it 1 star are just people that are going to complain anyway and who you can’t please. Sign up was easy, my card came quickly, activating it was easy, and it works at the theater without issue. Most everything about how the card and app works is great! However, I do not show a option to reserve tickets in advance from the app. Hopefully that’s soon to come. Only real beef I have is that the times of movies and points amount used is kind of off. I’m probably never seeing a movie before 2 PM during the week. So to deduct the highest points per movie before like 5 PM is not really a good value, in my opinion. And then on the weekends the points used are higher all throughout the day, and then even higher during the night. So again, not really a good value unless you’re only going at like 11 AM on a weekday. The way it is structured, you can get about 2 movies a month for the $10 plan. Not really a good reason to stay a subscriber when you can just go to a matinee show for around the same price/points value. Movie pass should take a look at that, and make the higher points used for after 5 or 6 PM.

Choose another service! They're terrible! I had multiple issues with them randomly refunding payments at renewal time and thus not being able to use my service, and terrible customer service to boot - poor communication, having to wait while not being able to use the service, and then not even understanding/addressing my concerns when they responded.

Finally, after only a couple months of using the service, in the middle of a billing period, without any communication, a refund hit my bank account and they closed my account. This also made the credits that I already had paid for ineligible for use, even though their system screw-up was the reason the account was closed, and they wouldn’t refund me for these. The customer service was again horrible, they didn't even seem to care about the issue or want to address what had caused it, simply told me that I needed to restart my account in order to use the credits that I had already paid for, otherwise they "expired". Not a chance I'm re-subscribing, they're terrible and there are much better services with much better offerings out there that I'll be using instead.

They'll be out of business again soon at this rate. Tons of issues in a short period of time, doesn't really actually save you any money in most markets, and terrible customer service. Awful business, go elsewhere.

** Update, this company seemingly locks you into your subscription. Falsely claiming I have “weak internet connection” it does not allow me to access the subscription page and cancel. EVEN THOUGH I have full 5G service, and full wifi. I even turned off private relay, yet their unreliable service seemingly cannot fetch my page & allow me to cancel **
Only one time was the card number usable via the app rendering my entire subscription practically useless. - Whether you opt for the digital or in person, the card numbers never appear in the application making it completely unusable. - The company seeks to keep the card numbers as proprietary financial IP rather than allowing you to add it your digital wallet further complicating things. (Especially at Regal theatres which usually do not accept Tap-To-Pay.) - This is made even worse because there is zero way to request a physical card within the application. You have to access your account via the desktop/mobile site in order to locate that feature & request a card via snail mail. - It is also extremely egregious that the company up-charges you 7 credits for using the digital card. I personally will be canceling my subscription, but might return in the future if the developers and seemingly detached corporate board can hone in on making this a usable service.