MOZA Master 4+

often freezes after updating, just a white screen

Right off the bat: MOZA products are not for the faint of heart… I recently got the mini-p based off a recommendation from Camera King, their online store. It’s been a huge struggle trying to get everything to function smoothly unlike other stabilizer manufacturers. They are not DJI! So, don’t expect ease of use. Moza is reluctant to intelligently update their apps to work properly. But more annoyingly, their firmware updates for the stabilizers themselves are minimal and very buggy. They need to invest into making their products software stable before releasing more mediocre gimbals. I’m very annoyed by their unwillingness to listen to customer requests and update their products to function adequately. Moza products that I owned: MOZA mini-p (current) MOZA mini-mi (free gift for my troubles) (current) MOZA AirCross 2 (returned) Pros: - Gimbals are solid and constructed well - Smooth joystick movements - They come with very nice cases for travel and storage Cons: - The apps are almost unusable - Balancing the pro & mid-pro stabilizers themselves are a pain. Not good for quick setup. Notes: If you use the object tracking function in the app, make sure you are 100% balanced. If off just a tiny bit, the tracking will make your gimbal go nuts! It tossed my phone across the room using the mini-mi. The app needs hdr options for panoramic photos.

Until recently I’ve not had any issues with the app. But something happened with the recent update. The fixed point track recording is not working. I can set my points which is usually around three. I can set the duration but once it starts and gets going a small window pops up saying there’s too many points. The track recording finishes or acts up and suddenly there’s up to 9 points. Something has malfunctioned. I’ve deleted the app and tried again and the problem persists. Please fix this.

Update November 2023: for a time I could get the linkage control to work. Get my footage and I’m good. Don’t use the set up for a couple of weeks and BOOM it does not. It continuously times out. I’ve deleted the app, restarted my phone, redownloaded the app and the problem persists.

I don’t know what the flying monkeys at Moza are doing but as a customer I expect better for what we pay for this equipment. Fix Your App.