Mr. Delivery 4+

The only reason we use this app is because of the options. The navigation in the app is almost impossible. I actually was leaving an in app review on how bad it is, and it glitched and kicked me out. So the app is officially so bad that it is a challenge, just to complain.

On top of the app being terrible, I had a 2.5 hour wait time a few months back and was told that we would be contacted and be refunded and have a credit on our account within a week. I was never contacted. I tried the “contact us” portion of the app and it gives you different predetermined issues that you can enter, but you can’t edit it.

Overall, it’s a terrible app, awful customer service from the people overseas that were supposed to contact me (although the people that deliver always seem to be nice) and decent options for food. If you have Grub Hub or Uber Eats. Just use them and save yourself the hassle.

Just read the other reviews and I’ve all the same problems. An hour late after waiting 2 hours. Constantly messing up the food. I’m an iOS app developer and this app should of never been allowed on the App Store with all its bugs. The service and business are awful. Support is awful. There’s roughly a dozen other of these services. At least one other service everywhere this one is. I would use anything else or eat worms before using this again. On top of everything, I tip cash. I use to be a server when I was in college I know how that goes. And it FORCES you to leave a gratuity which is fine, but it automatically accounts it into the total, not allowing me to tip cash. Uninstall, use any other service as this is by far the worst.

The login/track/shopping cart bar pops up at the bottom at random times as does the search bar. I thought at first that you had to scroll to get it to pop up, but it does does it at random times. When trying to write a review, the app glitches and kicked me off. It’s really my last resort delivery app because of the navigation, but the options are great and the delivery has been great so far, so that’s why I’m giving it 3 instead of 1 star. If it was based on just the app itself, it would be a 1. An update to the app to make it more user friendly would make this app much better than the other food apps, so I’m hoping that happens soon.