We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.
- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN, fingerprint or face ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips
SolarWinds® MSP Manager™ Mobile
MSP Manager Mobile requires an MSP Manager account
About MSP Manager
MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.
Welcome to MSP Manager Mobile v4.0 - We've been working hard under the hood since the last release.
In addition, this release contains bug fixes new features:
- Tasks: You can now create and manage tasks against a ticket
- Task templates: you can save ticket tasks as a template to use on future tickets
- When selecting users, inactive users are now shown in a different color to active users
Thanks for supporting MSP Manager.
Ratings and Reviews
So many times ticket requests don’t show and when they do usually unable to see all the detail before having to make into a ticket.
Issues creating tickets from ticket requests
Ticket requests when they are created don’t use a rich text field so you get a lot of HTML tags in the ticket response. You can’t see a preview of the contents of the ticket. I would also like to see them improve the ticket creation process by making it automatically choose a service item if there is only one available instead of having to check that each time
This app is really easy to use and helps me keep track of my customers and tickets on the go. The only real gripe I have is that there is no option to format phone numbers for contacts.
- SolarWinds MSP UK Ltd
- 172.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Portuguese, Spanish, Swedish
- Age Rating
- Rated 4+
- Copyright: © 2018 SolarWinds MSP UK Ltd
With Family Sharing set up, up to six family members can use this app.