Screenshots

Description

We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.

- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office
- Seamless time tracking even while working multiple tickets
- Notifications so you never miss a ticket or request
- Speedy sign-in with 4-digit PIN, fingerprint or face ID
- Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips


SolarWinds® MSP Manager™ Mobile

MSP Manager Mobile requires an MSP Manager account

About MSP Manager

MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.

What’s New

Version 4.0

Welcome to MSP Manager Mobile v4.0 - We've been working hard under the hood since the last release.
In addition, this release contains bug fixes new features:

- Tasks: You can now create and manage tasks against a ticket
- Task templates: you can save ticket tasks as a template to use on future tickets
- When selecting users, inactive users are now shown in a different color to active users

Thanks for supporting MSP Manager.

Ratings and Reviews

4.0 out of 5
58 Ratings

58 Ratings

rshands ,

Barely usable

So many times ticket requests don’t show and when they do usually unable to see all the detail before having to make into a ticket.

paulbrazell ,

Issues creating tickets from ticket requests

Ticket requests when they are created don’t use a rich text field so you get a lot of HTML tags in the ticket response. You can’t see a preview of the contents of the ticket. I would also like to see them improve the ticket creation process by making it automatically choose a service item if there is only one available instead of having to check that each time

Cirialkikr ,

Great App

This app is really easy to use and helps me keep track of my customers and tickets on the go. The only real gripe I have is that there is no option to format phone numbers for contacts.

Information

Seller
SolarWinds MSP UK Ltd
Size
172.6 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, French, German, Italian, Portuguese, Spanish, Swedish

Age Rating
Rated 4+
Copyright
Copyright: © 2018 SolarWinds MSP UK Ltd
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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