MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:
i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides
Bug fixes and performance improvements.
Ratings and Reviews
Very poor user friendly website
Very serious deficiency . There is no search function that will bring up all your upcoming scheduled rides (and additionally of value, your previous rides). Unless you have recorded them yourself separately, there is no way to recover those dates unless you personally scroll through each day on the calendar whereupon the appointment pops up on that particular day. VeryTedious search and a waste of time if you’ve forgotten that you scheduled a ride a month out
Big time dissa
So for about a month this was amazing! I go to a doc every day and hour away and use to turn in a mileage sheet via email every week and had one heck of a time getting paid the reimbursement…so then this ap allowed me to claim and be reimbursed DAILY! I’d have my gas money right back and able to have it for my next mornings appointment…, short life it lived…NOW everything works fine except the “I’m here” button I have to push when I get to my destination is NOT there. The link ap staff u call for help is NO help and are very rude, telling me “they already told me they can’t help me I need to just return to emailing in the paper logs for reimbursement” which I NEVER seemed to have any luck getting my reimbursement at all that way. So needless to say, big time disappointed
I've tried everything and no matter what every time I try and make an account it shows me in error that they can't register my account some thing about unauthorized access. Which makes no sense because all it asks for is your first and last name, your date of birth, and for you to create a password. You also give an email and I have tried all of my email addresses . So it doesn't make sense considering when I call them to book a trip board to do anything I give them the same information, usually more than that and they can pull up my account just fine so I'm very frustrated with the fact that I can't make an account on the app or on the member portal on their website it's ridiculous. Everything about MTM is extremely difficult and always an issue
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Reveal Management Services, Inc.
- 54.9 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright © 2022 Medical Transportation Management, Inc. All Rights Reserved.