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My Airtel app is now Airtel Thanks, the all-in-one app for UPI Payment using BHIM UPI, Wynk Music, Bank, Recharge and Money Transfer. You can manage all your Airtel services from this Airtel app and also enjoy the exclusive Airtel offers.

Experience Secure UPI Payment App of Airtel: Keeping you safe by enabling you to do contactless online & offline payments.

- Money Transfer via BHIM UPI – This UPI payment app allows you to receive or send money to your contact instantly
- Recharge – Be it mobile recharge, DTH recharge or FASTag recharge, the UPI payment app makes it easy and quick
- Bill Payment – All your utility bills like electricity, gas, water, broadband bills, and postpaid bills can be done from one place with the secure UPI platform of Airtel. Pay for your credit card bills, insurance premiums and loan EMIs using the Airtel UPI payment app.
- Online shopping, ordering food & more is convenient with digital payments done through this UPI platform.

Airtel Payments Bank powered BHIM UPI payments will enable customers to pay anywhere, anytime through a single interface.

Use Airtel Thanks app for -
1. UPI Payments - Save Big on Prepaid recharge, DTH recharge, Broadband bill payment, Postpaid bill payment when you use Airtel UPI payment app
2. Airtel Recharge – Quick and online recharge for your prepaid number; also get up to 6GB Free Data
3. Airtel Xstream - Buy Airtel Xstream Fiber plan to browse online safely with high speed internet for seamless streaming and high-end gaming
4. Wynk Music - Love Songs, Hindi Songs, Retro Hits, Party Hits & more
5. Airtel Offers - Mobile Recharge, Broadband Plans with special offers

Features on Airtel App
1. Manage Account: All your Airtel Services can be managed from the Airtel app. Real-time updates, easy access to transaction history & bill summary.
2. Airtel BHIM UPI: The e-wallet for Airtel Payments Bank (UPI payment app) which also gives you up to 6% interest on savings account.
3. Airtel Recharge: Mobile Recharge, DTH Recharge & Datacard Recharge with seamless payment options.
4. Pay Bills: Use the UPI payments feature to pay bills for Postpaid, Landline, Broadband, Data Card, Electricity, Gas, Water, Insurance premiums & Loan EMIs.
5. Shop For :
- Entertainment
- Financial Services
- Lifestyle
- Gaming
- Travel
6. Scan and Pay: Enables BHIM UPI based payments at over 500,000 merchant points across India allowing you to make quick payments
7. Help & Support: Airtel customer support available on Airtel Thanks app for all service request.

Why You Should Get the Airtel Thanks App (My Airtel App) -
1. Prepaid Online Recharge
Airtel offers, cashbacks & discount coupons on mobile recharge across Airtel BHIM UPI, Paytm, PhonePe, GPay, SBI, HDFC, ICICI & more
Airtel recharge of unlimited prepaid pack with no outgoing charges, daily data & free SMS; or buy top-up mobile recharge, international roaming & ISD packs

2. Buy or Upgrade Airtel Services Online
Get new Prepaid, Postpaid, DTH, Broadband, Dongle services or upgrade your existing ones

3. Postpaid Bill Payment
Manage or upgrade your postpaid plan & make postpaid bill payments

4. DTH Recharge
Manage channels & upgrade your set-top box to HD or Xstream Box
Multiple TV connection with one DTH bill

5. Broadband Plans/ Airtel Xstream Fiber
Pay & upgrade tariff for broadband plans & fixed line/landline online

6. Secure Payments through Airtel Payments Bank with Airtel Safe Pay
The safest way to pay as it uses Airtel Network Intelligence to send alerts to your mobile number for all transactions giving additional layer of security.

What’s New

Version 4.7.68

- This update for the app includes improvements and some new features, stay tuned for more!!

Ratings and Reviews

4.2 out of 5
12.8K Ratings

12.8K Ratings

Sir_Realist ,

Great App, Good Service

Easy to use. The new pricing is competitive. It would be wonderful if the opening screen included घनयवाद and thank you in all the official languages.

However the app is not integrated with other services. For instance it is not integrated with the payment module. After I got the payment successful text message I got the following notification - recharge pending, complete payment now! This leads to other issues. For example the reminder app accesses this app and calls to remind since the expiration date is not updated. The 121 app is integrated with the payment module and provides the updated expiration date. So dear software engineers please integrate this app with the payment moḍule and hopefully the reminder app will not be notified to remind.

S T U N T ,

Criminal company

I advice people to stop using Airtel Services they are criminals and and never tend to your problem. Even in this pandemic Airtel stole my money. When my digital tv account was suspended I recharged 200 and when I got home I realized the service didn’t come up and was still suspended and then I checked balance it was 145 instead of 200 and was wondering why. I tried calling their customer service all but to no avail. I went back and tip with 150 and then it came up. The balance on settings on tv was showing 350 but the balance on Airtel app was showing a lower amount. How on earth can the same account be showing different balance on phone and on tv. After one week they cut it off instead leaving it for about a week plus. They don’t even give you promotions. Even in this pandemic they still stole my money. I curse Airtel it will never be well with Airtel and I hope they run out of business. In times like this pandemic they are supposed to give customers free view or even do promotions instead they steal your money. Airtel is a criminal company and they are fraud sucking customer money I hate Airtel and I hope they crash and run out of business someday soon. Fraud telecommunication company

Developer Response ,

Hi! Your experience is very important. In view of the current COVID-19 pandemic, we are operational with limited resources. We urge you to use Airtel Thanks App and manage your account from the comfort of your home. Please visit: https://www.airtel.in › airtel-thanks-app today to raise a service request online. Thanks, Umang - Team Airtel Thanks

Shanghai sweetheart ,

If I could give a rating of -1

This has to be the worse customer service ever in the world. Customer service here does not provide results to tour problems. They pass you on to the next person. I called customer service and was told to email my scanned visa. That in 4 hours my phone will work. The email said to take it to the store. When I did that they told me the system is down and been down for 4 days. No help there. I wrote again to Imran Momin and ended up getting an email from Roopa Krishnamurthy saying I’ve been disconnected and to start over. Like a new customer. I wrote back and asked about my post pay and if that is also closed. Instead of getting an answer. I got an email that said “request xxxxxx has been closed call customer service”. So it starts all over again. No answer to questions just the run around. How disappointing. I will take my service else where and tell friends that stormer care really don’t care. The airtel app is useless also. It’s only good if you pay your bills. That’s it! Can’t wait to delete that app. Customer care service is about the customer and taking care if the problems not give them the run around.

Developer Response ,

Hi! We regret the inconvenience caused. Request you to e-mail us at 121@airtel.com along with your respective airtel number. Our team will connect with you to assist. Thank you, Megha N - Team Airtel Thanks

App Privacy

The developer, Bharti Airtel Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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