iPhone Screenshots


The My Airtel App is a free customer service app designed for Airtel subscribers in Sri Lanka. This app could be used by Prepaid and Postpaid users. It allows you quick access to your account balances and subscriptions. With this app, you can also send customer enquires/complaints to the Airtel Customer Service team for quick resolution.

Via my airtel app you can
· Check your Prepaid balance and Usage
· Activate Data Packs
· Manage your Postpaid account
· Manage VAS Services
· Schedule SMS
· e-services
· IDD& Roaming
· Manage your Profile
· Find the nearest airtel store
· Get Help Supports in 3 languages (English, Sinhala, Tamil)

For questions and suggestions please email: 555@airtel.lk

What’s New

Version 4.3.3

-Enhanced online payment experience
-Bug fixes
-Improved Chat feature

Ratings and Reviews

3.0 out of 5
18 Ratings

18 Ratings

Azry 🍸 ,

I don't want to update

I use Airtel over years. And this app got a lot of offers. But I really don't want to update. Why I can't use the older version?

சாணு ,

Very useful

Thank you airtel

raj21234 ,

Slowest app like their network

If you want to feel the difference please use dialog. Dialog is really no 1 service provider and airtel out of border.

App Privacy

The developer, Bharti Airtel Lanka (Private) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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