My Boost 4+

Effortless account access

Sprint

Designed for iPhone

    • 4.7 • 359.4K Ratings
    • Free

iPhone Screenshots

Description

Simplify the way you manage your Boost Mobile account. Make payments, enroll in AutoPay, check your usage & more, all from your phone.

If you signed up for your Boost Mobile service prior to 10/15/21, please use this app to manage your Boost Mobile account. Otherwise, please find our new Boost One app from the App Store.

What’s New

Version 7.4.0

• AutoPay enrollment box is pre-checked.
• Boost Mobile has updated the Terms and Conditions for AutoPay.
• Minor defect fixes and improvements.

Ratings and Reviews

4.7 out of 5
359.4K Ratings

359.4K Ratings

Nancy Lucy ,

No option to early renew hotspot plan

I have had a WiFi hotpot plan with Boost for a couple of months now and have had difficulty early renewing my monthly plan any time I use the data before the next payment date. Previously I have used the chat option to have a representative help me out; this time around, however, I was notified that the chat option is unavailable and the normal hours of operation were marked as “closed” for all 7 days of the week, presumably due to the current COVID-19 health concerns. I certainly understand the desire to protect the health of their employees by not having them enclosed in a crowded call center, or what have you, but there is no link on either the app or the website that allows you to perform this task. When I tried calling the customer service line, it advised me to hang up and referred me to the website or app, which I had already established did not offer the option I needed. It is very frustrating and disappointing that I can’t get this done through the app, which is fairly straightforward and user friendly, otherwise.

Stacey_S1975 ,

Easy

This app really makes my life easier! I’m able to pay my bill from the app it’s easy not all complicated like I’ve seen others. I can pay with the reboots card I purchased from Walmart or wherever I can pay with my own credit card. You can check your account information & you can shop too. If you’re thinking of getting a new phone or need to add some extras you can do all that from here! It’s reliable and has never failed me🤞🏼...
I use to be (depending on the situation I’m still weary) very skeptical when it came to paying my bills over the phone/online. I like walking into the company I am giving my money to Handing it to a Human & walking out with a receipt!!!!
But over time I feel very comfortable with this app! After I’ve made my payment just moments after I get a Confirmation Text. & I can go back to this app & see the payment was successfully processed!
It’s easy & anything that makes my hectic life easier is welcomed! Thank You Boost! (& Apple Store for offering this app)😊

JusKyree ,

Boost Service

I purchased a phone from Boost mobile in April of 2020. All was well , in Nov of 2021 I received a new SIM card and was told that I had to replace my SIM card in order for my phone to be compatible with the new 5G network. I put the new SIM card in and my phone has been dropping calls every since, I have called Boost every month several times a month and my calls are still dropping, a supervisor informed me that my phone might not be compatible with the new network, I need to upgrade my phone, I don’t know about you I can’t afford to purchase a new phone that I just purchased because you told me my phone would not work anymore after January if I don’t change my SIM card which was working just fine before the change. I have been a member of Boost mobile since 2009 and have never had a problem, I don’t think should be acceptable, They have no problem receiving my payment every month, my service should be forthcoming like my payments, I shouldn’t have to purchase a new phone that should still be in working order, I have been a loyal customer and I should be eligible for a new phone considering my phone was working just fine before you asked me to change my SIM card.

App Privacy

The developer, Sprint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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