iPhone Screenshots

Description

Simplify the way you manage your Boost Mobile account. Make payments, enroll in Auto Re-Boost(SM), check your usage & more, all from your phone.

What’s New

Version 7.3.2

Added Estimated wait time for Live Chat

Ratings and Reviews

4.7 out of 5
293.7K Ratings

293.7K Ratings

Nancy Lucy ,

No option to early renew hotspot plan

I have had a WiFi hotpot plan with Boost for a couple of months now and have had difficulty early renewing my monthly plan any time I use the data before the next payment date. Previously I have used the chat option to have a representative help me out; this time around, however, I was notified that the chat option is unavailable and the normal hours of operation were marked as “closed” for all 7 days of the week, presumably due to the current COVID-19 health concerns. I certainly understand the desire to protect the health of their employees by not having them enclosed in a crowded call center, or what have you, but there is no link on either the app or the website that allows you to perform this task. When I tried calling the customer service line, it advised me to hang up and referred me to the website or app, which I had already established did not offer the option I needed. It is very frustrating and disappointing that I can’t get this done through the app, which is fairly straightforward and user friendly, otherwise.

Stacey_S1975 ,

Easy

This app really makes my life easier! I’m able to pay my bill from the app it’s easy not all complicated like I’ve seen others. I can pay with the reboots card I purchased from Walmart or wherever I can pay with my own credit card. You can check your account information & you can shop too. If you’re thinking of getting a new phone or need to add some extras you can do all that from here! It’s reliable and has never failed me🤞🏼...
I use to be (depending on the situation I’m still weary) very skeptical when it came to paying my bills over the phone/online. I like walking into the company I am giving my money to Handing it to a Human & walking out with a receipt!!!!
But over time I feel very comfortable with this app! After I’ve made my payment just moments after I get a Confirmation Text. & I can go back to this app & see the payment was successfully processed!
It’s easy & anything that makes my hectic life easier is welcomed! Thank You Boost! (& Apple Store for offering this app)😊

Heather Heins ,

Great customer service

I haven’t had the best luck with your customer service but was just pleasantly surprised and almost brought to tears by the help today. I was $5 short and my due date was just changed by now ex fiancé. So i called to see to explain my situation and see if I could change my plan until I get the extra money to change my bill back. Your associate was so nice and went out of his way to notice that I was struggling and a valued customer and added the $5 credit to help me out this month! I know it may sound small, but after the last two months of hell I have been through, it was the biggest blessing ever! I will definitely say a prayer for this nice gentleman whose kindness made my day! Please thank him for me!! Again, I truly appreciate it!

App Privacy

The developer, Sprint, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like