My CenturyLink 4+

CenturyLink, Inc

Diseñado para iPad

    • 4,4 • 124,2 mil valoraciones
    • Gratis

Capturas de pantalla

Descripción

The My CenturyLink app brings management of your account and services into one easy place.

You can use the app to:
• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services, upgrade your Internet speed (if available in your area).
• Manage your settings.
• Visit Support to troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.
• Plus, so much more.

Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):
• Parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.
Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi

We're here to help! You can get in touch via http://www.centurylink.com/contact

Novedades

Versión 5.2.3

• You’ll now have visibility to upcoming, recently missed, cancel and closed repair appointments
• Improved upcoming appointment functionality allowing you to:
• Reschedule or cancel upcoming appointments
• View the technician's location
• View SMS message history related to appointment
• Quick and easy “Add to calendar” function

Valoraciones y reseñas

4,4 de 5
124,2 mil valoraciones

124,2 mil valoraciones

New customer 80 ,

So far new service

I just started on Friday, November 4 with this service I’m already getting a bill (5 days later) not even getting a full month of service November 4 through November 28 is when I owe the bill that’s not a full month of service !
and they just keep telling me I got such a great deal getting free hook up and modem that I should be happy with it this is exactly why I left Comcast because of the bad customer service the billing issues and the bad Internet service now so far the Internet service is good also you get charged for using your debit card payment which is a bank card that goes right to my bank for payment and Comcast never did so so far right now within my first less than a week of being with them I’m being asked to pay my bill before the month is even up! And the customer service Reel put me on hold like five times for long leaves because she didn’t even know how to respond to what was going on she just kept telling me what a good deal I was getting to the point I just give up and pay my bill!

Respuesta del desarrollador ,

I am sorry to hear you have experienced issues with your billing. Please feel free to email us details to talktous@centurylink.com with reference number 48590063, and we will be happy to assist. -Melinda

grandprairie ,

THE WORST CUSTOMER SERVICE

I have had and dealt with century link myself and family for over 10 years. My family has left them and I will be doing so shortly. Customer service is absolute garbage, any issue you contact them for is “oh just unplug your router” or “you’re using too much bandwidth” I have had the same devices connected with less usage than I ever have but more frequently than not I am without internet or it will connect to any device for 30 seconds or less and lose connection. I have phoned and talked to many different people and am met with the consistent responses I stated earlier. I have requested a new line, to no response or mysteriously the call getting disconnected, I have requested a replacement modem and have been met with similar responses. I have been quoted and what is included on my bill is 6mbps of service yes I understand to people reading this, this in itself may seem ridiculous but this is the fastest internet I have ever had at any home (when it works) yet I am only receiving 2.3-2.6 on a good day. This is beyond aggravating when my wife has to work from home and we have no assistance. Oh and all lights are still operating correctly on my modem by the way, also has been restarted 4 times in the past 7 hours. Still no change. What now century link? Should I dip it in water with it plugged in? Maybe that could give us a boost. Thanks.

Respuesta del desarrollador ,

Hello, I apologize for any issues you have encountered with your service or when trying to reach tech support for assistance. Please feel free to contact us at talktous@lumen.com with reference number 49855531 in the subject line, and we would be happy to assist you. ~Cherie

oooooo nooooooo ,

Unbelievable

As I am writing this review I am on hold with CenturyLink and on a chat with CenturyLink in regards to my Internet service being repaired that’s been out since Sunday last week today is Friday I’ve been on hold for 48 minutes and on chatout for at least that same amount .I had been in a text chat with CenturyLink on Wednesday and they were still not able to fix my Internet even after sending me a new modem that is actually used because it has lint and dust in the vents. So at that time Wednesday they said in the chat that I still have that they would send a technician out that would come to the house and fix my Internet anytime between the 22nd and the 24th of June between 8 o’clock and 4 o’clock it is now 530 and I have still not heard from the technician at all in regards to my service being repaired I have taken the afternoon off of work which is costing me money this is just unbelievably poor poor poor customer service I cannot recommend them at all this is truly horrible .They even put down in the chat that if I was not available for them to enter the home to fix my Internet I would be charged at least $100 because I didn’t make it acceptable for them well I think they were going to be giving me the refund of $100 plus may be more for the total cluster fluck .

Privacidad de la app

El desarrollador, CenturyLink, Inc, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

Más de este desarrollador

CenturyLink Security by McAfee
Productivity
CenturyLink Connected Voice
Productivity
Lumen Cloud Communications
Productivity
Lumen Events
Business

También te puede interesar

Brightspeed Internet
Productivity
Quantum Fiber
Productivity
Brightspeed
Productivity
UScellular™ – My Account
Productivity
Cox Panoramic Wifi
Productivity
Online Portal by AppFolio
Productivity