Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device.
With MyDigicel you can:
- Access your account balance
- Activate Plans and Subscriptions
- Top Up online
- Pay Bill for postpaid and Digicel Play
- Send credit to family and friends
- Buy plans for family and friends
All this directly from your handset!
Ratings and ReviewsSee All
Downloaded this app when it first came out. Back when they used to give free 2GB on sundays if you had the app. It worked fine then. Still works fine now except it crashes if I move around within the app too fast. Guess they still have free stuff with the shake it to win part. Don’t see what’s the use when I can see my balance and data usage all from txting *120# and *130# from my phone itself. The only thing I dislike about this app is how much space it takes up. Apart from that it’s alright.
“This feature is temporarily unavailable...”
Get used to the sound of those words. When it works, the app is pretty good. You can choose from a long list of plans and manage your account easily.
The catch is that the vast majority of the time the app simply doesn't work. About 90% of the time you just get an error message saying "This feature is temporarily unavailable. Please try again later." But it's not temporarily unavailable, it's persistently unavailable! It doesn’t seem to make a difference when they roll out updates, it’s a consistently poorly built app. I only give it a second star because the idea is good. But a good idea doesn’t count for much unless you can actually make it work.
Congratulations Digicel, your app is the worst and most reliably unreliable app on my phone.
The Bad Outweigh the Good
So I was against downloading this app but eventually I changed my mind and did. At first I didn’t regret it, the app was a great idea, could have been more used friendly but they made a few improvements & it got better. Now I’m not sure what’s happening but it’s starting to say “this feature is temporarily unavailable. We are actively working on fixing it.” Well it seems they are not working actively enough because it has been saying that a little too often & for way too long now. I am highly disappointed.
I say download at your own risk because when it works it’s good, it’s like they draw you in with something shiny & it works but when you get used to it, it just stops working.
All that glitters is not gold.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Digicel Group Limited
- 188.1 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11 or later and a Mac with Apple M1 chip.
English, Dutch, French, Spanish, Traditional Chinese
- Age Rating
- © Digicel Group 2017
With Family Sharing set up, up to six family members can use this app.