The my DMG MORI customer portal app offers a quick direct contact to the DMG MORI service experts with a status overview of current activities. With my DMG MORI you avoid waiting loops on the phone and save even more time with your prefilled service request. Your enquiry will be processed immediately with priority by a specialist service expert. You can then view the processing status of your request at any time in the order overview. You can also track your spare parts order around the clock to the minute and thus save yourself any queries you may have.

What’s New

Version 2.6.2

Dear customers, this version fixes the following bugs:

- Resolves an issue where shipping status is not displayed for material orders
- Resolves an issue in the order overview where orders are not loaded completely
- Resolves an issue where orders with the status unknown are not displayed

Do you have other comments, questions or tips? Please let us know via feedback in the app.

We continue to work on making our app even better for you.


App Privacy

The developer, DMG MORI Global Marketing GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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