My Drama: Amazing episodes 17+

I like the app is a 9/10. One thing that I’m not enjoying is that we don’t have any other ways to earn coins without paying. And if you have seen already the other stories preview you loose the chance to complete goals for free coins.

Thank you for your feedback! We're glad to hear you enjoy the app overall. We understand your concern about earning coins and the limited options currently available. We're constantly working to improve our app and enhance user experience, including adding more ways to earn coins. If you have any specific suggestions or further feedback, feel free to share them with us at support@dashdramas.com. Your input helps us make the app even better! 😊🌟

The ads made it look very good. I really wanted to watch the 2 stories I saw but after reading the reviews I was hesitant. I downloaded the app and right away had trouble moving on the the 2nd episode of The Alpha Mate. I went to the Terms & Conditions. The following that I read made me delete the app.

Section 4.7
“The Company has no obligation to provide you with customer support of any kind. However, the Company may provide you with support from time to time, at the Company’s sole discretion. “

RED FLAG!

Section 6.7
“Purchases made via an App Store are subject to such App Store’s refund policies. This means when a Purchase is made through an App Store, we can not guarantee refunds. You will have to contact an App Store support.”

That makes sense but…

Section 6.8
“To the extent permitted by applicable law, Purchases made via our website are non-refundable and/or non-exchangeable, unless otherwise stated herein or is required by applicable law”

In other words, you’ll only get a refund through Apple or Google or whichever App Store owner you use IF you make purchases through the app itself.

4.7 is the main reason, along with the reviews which confirm no customer assistance, that I will not be using it. But also the fact that it glitches (if it really is a glitch) as soon as I downloaded it is a major turn off.

Good luck to those of you that don’t care if you’re getting scammed or not because this is 💯 a scam.

I'm sorry to hear about your experience and the concerns you've raised. Your feedback is valuable, and we appreciate you bringing these issues to our attention. We strive to provide a positive and transparent experience for all our users.

Regarding customer support, we apologize if there was any confusion. We aim to assist our users promptly and effectively. Please contact us directly at support@dashdramas.com with any specific issues you encountered. We'll do our best to address them and improve our service.

Regarding our refund policies, we follow the guidelines set by app stores like Apple and Google. Purchases made through these platforms are subject to their refund policies, which we must adhere to. We encourage users to reach out to the respective app store support for assistance with refunds.

We're committed to continuously improving our app and ensuring a reliable and enjoyable experience for our users. If you have any further concerns or feedback, please don't hesitate to reach out to us. Thank you for your understanding. 🌟

I liked the app but when it started glitching I had to erase it and re instal it. I come to find out that it erased all my progress and I need to start form the beginning. I contacted costumer support to see if they can rectify this issue since it was their app that was the issue and I emailed them multiple times and all the responses was the same copy and pasted response. They said they canceled my subscription yet I never had one to begin with. I wish someone would get back instead of them copy and pasting the exact same response every time I messaged them.

I'm sorry to hear about your experience. It sounds frustrating to deal with those issues. Please reach out to our support team at support@dashdramas.com with details about your account and the problem you're facing. We're here to assist you and ensure your experience with us is smooth and enjoyable. Thank you for your patience! 🌟