My Duke Health 17+

This year after kidney cancer was discovered, I was suddenly seeing new doctors, new locations, new information. Whether Duke, UNC, Cone, or independent medical service the chart helped me keep up with appointments, ask questions, and let doctors from other health centers see what test had been done and results of those test. It certainly made my treatment more understandable and helped as I travel through health changes. often I was asked what did I want to do about new information. The information available has helped me make decisions.

I had an appointment today with Denise pong. I went to urgent care a couple weeks ago and I have a kidney infection. In route to the appointment today we went into a bad accident. We called lay them know that we was about 11:50 minutes behind we got there, and instead of them going on and taking us in the delay more time going back-and-forth. We called. We spoke to a young lady explained our situation. I even had a recorded call the doctor refuse to see me. This is totally unacceptable. I’m suffering from a kidney infection urgent care so I may need to be in the hospital but the primary had to see me and I was treated like trash Duke supposed to be at number one rated hospital Denise pong you don’t have to worry about jobs in care with me. Dr. Carlos was not concerned about my health. You guys are not the reflection of a healthcare facility. If I was not black and some of my health problems is due to neglect of providers at Duke.

This is the BEST My Chart experience that we have had in our medical journey.

A big plus is that we can see/read the communication that has happened between medical doctors, nurses, PAs, etc. It is also nice to have everything in one place (appointments, results, etc.)!

We are grateful for the care that we receive at the Duke Cancer Center and we are also grateful for My Chart. Thank you to all who schedule the appointment, post the results, maintain the web functions, and to the medical team at Duke.