My Health Toolkit® for BCBS 4+

Easy access to Blue® benefits

My Health Toolkit, LLC

Designed for iPad

    • 4.4 • 1K Ratings
    • Free

Screenshots

Description

My Health Toolkit is the easiest way to access your BlueCross benefits.
 
What’s included:
ID Card: Access your BlueCross ID card on the spot — you can even send it to your doctor.
Benefits: See what’s covered by your health plan.
Claims: View the status of your claims in real-time and verify the amount you may owe for a service.
Find Care: Find a doctor or hospital in your network.
Spending accounts: Check the balance of your health savings account (HSA), health reimbursement account (HRA) or flexible savings account (FSA).

Who can use this app:
--If you are a member of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, this app is for you.

--If you are a member of a different BlueCross plan, this app may be included. Just check the back of your insurance card to see if “My Health Toolkit” is part of your health plan’s website.

This app supports all medical and dental benefit plans administered by BlueCross BlueShield of South Carolina and BlueChoice Health Plan. This app also supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida, CareFirst BlueCross BlueShield, Blue Cross and Blue Shield of Kansas, Blue Cross and Blue Shield of Kansas City, Excellus BlueCross BlueShield, Blue Cross and Blue Shield of Louisiana, Blue Cross and Blue Shield of North Carolina, BlueCross & BlueShield of Rhode Island, Blue Cross and Blue Shield of Vermont, Capital Blue Cross and HealthyBlue Medicaid. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association.
 
The app supports most of our members, but will not work for the following:
FEP (Federal Employee Program) members

What’s New

Version 4.19.0

Minor bug fixes and general maintenance.

Ratings and Reviews

4.4 out of 5
1K Ratings

1K Ratings

777JoeB ,

Useful app with responsive developers

Had a problem with the Find Care option disappearing but after contacting support it was fixed within a couple days. All in all the app is quite useful. The only issue I have is the info for providers is more often than not out of date and limited. Would be very helpful to have more accurate provider profiles with up to date numbers, specialty info etc. As it is you can just Google the provider to find what you need once you know they are in network.
Billing side of app is very helpful and organized

Developer Response ,

We're sorry to hear you are having trouble with our app. We fixed the issue with the find care option that disappeared on the app. Please try it again. If you are still having trouble, you could call the customer service phone number on the back of your ID card to get help. We're reviewing the full site issue. Thank you for taking your time to bring these issues to our attention. We apologize to you for your trouble.

$1 Short 😓 ,

App stuck in loading

Love this app ! Everything I need is right in the app. Recently my app has been stuck in loading and I can’t get to my information. Once that’s fixed I would definitely rate the app 5 stars !

Developer Response ,

We are so sorry to hear it isn't fully loading for you. Have you tried to uninstall and redownload the app? If you're willing, please email us at CX.Feedback@bcbssc.com and we'll be happy to help!

DoubleDe ,

Extremely poorly designed website

App is typically buggy for healthcare software, many features throw backend errors. Clearly a bad development with poor leadership

Website is even worse. The UI has 1,700 buttons scattered about. Pay Bill button is hidden at the very bottom and not included in the top navbar. Hilarious design decision to hide such a common feature down there while also providing NO billing/account status alerts anywhere else throughout the UI. So users will have no idea if their account is in good standing or not.

Whoever is making these decisions needs to be replaced with someone experienced and competent

App Privacy

The developer, My Health Toolkit, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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