Home by ShowingTime 4+

A Must-Have Tool for Realtors

As a realtor, I can’t recommend the Home by ShowingTime app enough! This app has truly transformed the way I manage showings and communicate with my clients, making the entire process smoother and more efficient.

One of the standout features of the app is its ability to keep my clients informed. They receive real-time notifications about their showings, whether they’re approved or cancelled. This level of communication not only keeps my clients updated but also fosters trust and confidence throughout the process.

In summary, Home by ShowingTime is an invaluable tool for any realtor. It keeps my clients informed throughout the showing process and significantly improves communication. If you’re in the real estate business, I highly recommend having your clients download this app early into your search. It has truly made a positive impact on my interactions with clients!

Needs major improvements

We are currently selling our home. We have found the app to be unreliable for showing requests. We currently have it set up to give us a one hour notice for showings that we can either approve, deny, or reschedule. Initially, it was working fine. We opted to receive the requests via text and email. However, now it’s suddenly not working consistently. For example, a realtor requested a showing, but we didn’t receive a text about it until over an HOUR after it was put into the system rather than sending a text instantly like it was previously. This caused us to almost miss the showing and/or we would have lost our one hour timeframe to prepare and leave the home. Imagine how terrible and embarrassing it would have been for a buyer to show up on our doorstep while we were still home having no idea about the showing request. Awful! It was working fine for the week prior, so we don’t know what happened. Our settings didn’t change, our internet/phone service was fine, and our realtor has no idea why that happened either. The other problem is that the showing feedback doesn’t work either. Our realtor has to forward the emails to us instead of the feedback showing on the app. Frustrations from both the realtor and client on this one and wish we didn’t have to use it.

Developer Response ,

Hi, We are sorry for the frustration. Our team of experts is available to help get your issue resolved. Feedback can be set to be automatically sent and our team can investigate the notification settings for your property. Please contact us. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Good can be better

I’ve used this now ( as seller) for some days. Mainly it works well to help me coordinate showings but I see two ways it could be better. For one the function that supposedly lets me know when an agent and buyer have finished a showing never works- it always reports that it is unable to determine … More importantly there needs to be some way to organize the feedback messages from visitors. A start would be to list the in the sequence of the showings — they seem random now. But then it would be very useful to allow the user to sort them into categories — at least to distinguish those that report some interest in the property from those that don’t or perhaps to impose on the list an order of interest or to add a note or ranking. This needs some thought but now this list is very frustrating. Here’s another thought: in the feedback section there should be an option to share a feedback via the standard sharing panel. Another minor suggestion: the back button on the page with appointment detail is too close to the info button so that I constantly hit the wrong one.

Developer Response ,

We're sorry for the frustration. In some markets, you are automatically notified when the showing is over and in others, the agent can indicate that it is over. Our team can investigate. We'll add the idea of sorting and sharing feedback to our roadmap. Sincerely, ShowingTime Technical Support support@showingtime.com 888-367-4009