My Home Connect 4+

The app really helps us to manage our electricity usage, especially during peak hours during the summer. It does lag which can be frustrating at times. Once you learn how it operates you can pretty much know when to lower your usage. We are glad to have it.

We have been using inergy systems demand control system for a couple of years now and it has worked great in managing our utility needs. The app and software will alert you during any on-peak exceedances to help prevent an increase on your utility bill. The app presents an easy to read display of what the system is doing to reduce your peak usage of electricity and save you money. It also allows easy adjust to override any setting when needed. With our solar system and the demand manager our peak summer utility bills are almost cut in half compared to before having solar and the inergy demand manager. Highly recommend this system for saving on peak summer utility bills.

This app cannot be trust to perform the functions entered. The response will confirm what you entered but in actuality the change will not apply and the temperature will not change. If you do not watch it closely and request the change several times or do it from your computer you don’t really know if it took.

Additionally, the set temperatures change randomly. If you not checking regularly they can over cool, under cool, over or under heat. Very challenging!

If you are not proactively checking and confirming it will cost you more money since you may be running more electricity when the cost of the electricity is higher (exactly against why we have the app - to save money and not waste energy)

The company either doesn’t listen or doesn’t care. They do not respond to issues or come up with solutions. The web version is more reliable. So, if you are paying to be able to use the app yohay want to reconsider and only use the web version. If I could easily change to a different vendor I would - although unsure if any are better. Possibly in customer service - which would be a great start!