my Hometown Rewards 4+

Harp’s Grocers needs to get a new app for their stores. This one is useless. This app appears to have stopped logging any of my digital savings after using it for 2 months, Jan and Feb 2024. My savings with this app has probably been less than $10 in 6 months. I saved a little over $1,000 last year shopping Kroger and using their app for coupons and in store savings. A new Harp’s opened up less than 2 miles from me, but I’ll continue to do my main shopping at Kroger 8 miles away. I enjoy Harp’s grocery, but you’re prices are too high without the option of digital coupons and your selection is much more limited than our local Kroger.

The app started off really good. I was able to clip coupons, scan the products and get the money added to my wallet without any problems. However the past couple months things have gone downhill. When scanning an item, it takes about 4 tries before I get a message that says it matches. I also never used to have a problem getting credit for everything I purchased with the coupons, but now I only get credit for about 60% or so. I tried emailing customer service on my missing credits, but never got a response. I’m just going to stop using it. It’s more of a hassle than what it’s worth.

I thought that this was really going to be good, but after reading the reviews from other people I can see why the reviews are bad.
When I first started using this all was good but the second time my savings were not added.
So I just deleted it. It’s not worth my time and money. The store is really close to my house, but the prices are really high. I can get it cheaper elsewhere so I’ll just drive further to get the items that I need and not use this store.