The My Ion™ control can direct an entire advanced home comfort system to let you precisely manage comfort, humidity, ventilation and air purification from one source. It even makes scheduling a breeze.
Manage your Ion™ control system remotely with My Ion™
- Bug fixes
Ratings and Reviews
The ION app is soooo unreliable 😣!!
I’ve had the ION Thermostat for about 6 months now and while it seems to function reasonably well (and I really do like the functionality) most of the time it quite often loses connection to the server so I have to de-install (remove) the ION app from my iPhone and them go into the APP STORE and re-install (add) the ION app again. While this normally works and continues to operate (usually for several days) I’m always having to periodically go back in and go through the same process again to get the app functioning properly back on my phone). It’s easy to do but very annoying!! :-(
Also, on the ION app they need to name it ‘ION t-stat’ instead of just showing it as ION since there are other ION apps shown.
I will gladly REPOST as 4 or 5 stars when this is ever updated by the developers.
Connectivity and update issues
Finally managed to solve connectivity issues which required me to buy a new router and lock it down to only 2.4G. It can’t handle 5g at all and if router has both it drops connection. It definitely doesn’t work with a mesh WiFi (e.g., Orbi). Now I’ve been connected nonstop for almost 12 hrs but the delay between changing settings on the app and when they happen on the thermostat seems to take more than 30 min and I don’t have any confidence that it’s ever going to work. I wound never suggest buying this system but unfortunately my new HVAC won’t work with anything else.
I like It - Easy to install
I got a new Heil hi efficient system last month (Nov 2020) and opted for the Ion control. Yesterday I registered the Ion control, synced it to wifi and updated software. It was a very easy setup, it is working well and no issues. When i turn down the heat with the iphone or ipad the Ion control reduces temp to match. It does take a few minutes like any internet gadget depending on your refresh or lag over the internet. I expected major issues going by all the reviews slamming the app but i am very satisfied. The Ion WORKS very well and does what its supposed to do. Merry Christmas All. Jn - Colorado
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- International Comfort Products Corporation (USA)
- 53.3 MB
- Requires iOS 8.0 or later.
- Requires iPadOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2020 United Technologies Corp. Inc.
With Family Sharing set up, up to six family members can use this app.